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This document outlines the collaborative mental health project led by the Wood County Human Services Department, focused on improving client outcomes and reducing readmission rates at Norwood. Key project leaders, including Randall Ambrosius and his team, have worked on enhancing service delivery through better staffing and resource coordination. Notable outcomes include improved communication among providers, increased optimism among clients regarding their recovery, and ongoing evaluation of community resources. For more information, visit http://www.co.wood.wi.us/.
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Wood County Human Services Department Presented by Randall Ambrosius, MSW, LCSW, CSAC, CSIT Mental Health collaborative Project
Wood county For more info . . . http://www.co.wood.wi.us/
Change Leader and Team Members • Randall Ambrosius- Change Leader and Treatment Services Manager • Pam Martinson- Health Information Manager • Janelle Prince- MSW Grad Student Intern • Kristi Smith- Client Services Manager • Jessica Merkel- CCS/CSP Manager
May- August Prior to this project, the average readmission rate to Norwood was 15%.
Before Med. Management Client Discharged Therapy
Staffing Process Norwood Inpatient Staffing (started in June) Services
After Staffing Psych Services With Dr. Andrews Med. Management Day Treatment CCS Oxford House Drug Court Therapy CBRF Client Discharged
Results of this Project • By staffing, we learn about more resources in the community. • We have more effective communication among resources. • Clients are more optimistic about their recovery. • Still learning how more resources are affecting clients. Project is ongoing.