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Managing Change

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Managing Change

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    1. Managing Change

    3. Reengineering and Horizontal Organization Total Quality Management The Learning Organization

    4. Large group intervention Team building Interdepartmental activities

    5. Preparation Initial contact Awareness Acceptance Understanding Decision to implement Commitment Installation Institutionalization

    6. Identify a true need for change. Find an idea that fits the need. Obtain top management support. Design the change for easy implementation (in stages/steps). Develop plans to overcome resistance. Create change teams. Foster idea champions.

    7. Excessive focus on costs Failure to perceive benefits Lack of coordination and cooperation Uncertainty avoidance Fear of loss

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