Discharge Appointment Scheduling

1. How to use StarPanel to request discharge appointments via Message Baskets and StarForms Discharge Appointment Scheduling

2. This is how a patient’s information appears in Star Panel

3. Select the “Forms” tab

4. Click on “VUH Discharge Appointment Request” (in the BLUE font) First time users will need to search the Form by typing Discharge next to search title and clicking the box to the left of the form. Next click Refresh in the upper right corner. This saves the form as a preference.

5. The VUH Discharge Appointment Request Form appears

6. Type in the name of the Attending MD in the blank marked “Ordering Attending Provider” (Dr Tulipan in this example)

7. Click on “Add Data” to request an appointment

8. A set of blanks will appear

9. In the blanks type in the ordered appointment information.

10. It is MOST helpful to indicate if the patient had surgery in the “Comments” section.

11. Click on “Save Only this Part”

12. Your request is saved to the form. Press “Modify” to make corrections.

13. Click on “Add Data” to enter another appointment or radiology visit

14. Once again, a new set of blanks appear.

15. Type in the next appointment needed (radiology in this case). Click here to acknowledge the Radiology order in Wiz

16. Use the “Comments” section for special instructions (“with and without contrast” or “before appt. in Neurosurgery”)

17. Also use the “Comments” section to indicate when the appointment is with a provider OTHER THAN the attending(Dr P Russell in this case)

18. Remember to always click on “Save Only This Part” to save the information.

19. All appointments requested

20. Enter the contact numbers for the patient. This is CRITICAL if Central Appointment Scheduling needs to reach the patient after discharge. (if patient is going to a Nursing home or a relative’s house, please put this number in the “Primary Contact #” blank.)

21. After entering ALL of your requests, Click on “Save this to StarPanel”

22. NOTE: Clicking “Save to StarPanel” saves this FORM to Star Panel It does NOT send your request to Central Appointment Scheduling.Another step is required to SEND your request.

23. Click “OK” to finalize form

24. A message is automatically generated with the request form attached

25. To send your request, click on “CentralApptScheduling”

26. Central Appointment Scheduling would prefer this box be blank. This makes the message rise to the top of Cent.Appt.Sched’s message list

27. If you need to add information, please make the first character an asterisk. This will also make your message go to the top of Central Appointment Scheduling’s list.

28. Do NOT click on any of these options at this time.Clicking an option will Save the request to the pt.’s chart, but WILL NOT send your request to Central Appointment Scheduling.

29. What messages look like in Central Appointment Scheduling’s Basket. Notice Sneezy is at the top because you left the message blank! (this will make it faster for Central Appointment Scheduling to find it!)

30. OH NO! I sent my request and now there is a change! What do I do? The patient has been discharged. What do I do? The ambulance is on the way. I really want to let Central Appointment Scheduling know. What do I do? These questions have the same Answer

31. Use this function to get that request back to: add information indicate a change indicate discharge Msgs?

32. Open the patient’s chart in StarPanel

33. Click on Msgs?

34. This will show any ACTIVE messages. Click on the Date/time to open the request.

35. You have your request back!

36. Write your message in the white box (Don’t forget to start with an asterisk)

37. Here is how your message looks to CAS. (Good thing you remembered the asterisk!)

38. When the request is returned, copy down the information for the patient. Now save this request to the chart by clicking on “Appointment communication”. This saves the entire string to the patient’s chart.

39. Contact Jon Hamilton (Central Appointment Scheduling) Jon.hamilton@vanderbilt.edu Or 343-8862 if urgent. Scott Simms RN (Systems Support Services) scott.simms@vanderbilt.edu 835-9848 if urgent Questions or Help??