1. FastFactsFeature Presentation August 6, 2009 • We are using audio during this session, so please dial in to our conference line… • Phone number: 877-468-2134 • Participant code: 182500 © 2009 The Johns Hopkins University. All rights reserved.

2. Today’s Topic We’ll be taking a look at… Using the ZSR to Request SAP Roles: Now a One-Stop Shop!

3. Today’s Presenter Sherri FlaksApplications Security Director for EBS

4. Session Segments Presentation Sherri will discuss and demonstrate the new ZSR procedures for requesting SAP roles and updating home cost centers. During Sherri’s presentation, your phone will be muted. Q&A After the presentation, we’ll hold a Q&A session. We’ll open up the phone lines, and you’ll be able to ask questions. Sherri will answer as many of your questions as time allows.

5. Contact Us If you would like to submit a question during the presentation or if you’re having technical difficulties, you can email us at: fastfacts@jhu.edu You can also send us an instant message! GoogleTalk – HopkinsFastFacts@gmail.com AOL Instant Messenger – HopkinsFastFacts MSN – FastFacts@jhu.edu

6. Survey Survey At the end of this FastFacts session, we’ll ask you to complete a short survey. Your honest comments will help us to enhance and improve future FastFacts sessions.

7. ZSR New Action Types Roles and Home Cost Center

8. ZSR New Action Types Agenda Introduction: • Overview of ZSR Process • Changes and Improvements How-To: Using the ZSR New Action Types • SAP Roles • Home Cost Center

9. ZSR is now a "One Stop Shop" for SAP Security! • The transaction that has been used for requesting other SAP privileges is now expanded to include requests to add and/or remove SAP roles. • ZSR now allows updates to the "Home Cost Center" which determines the routing of some SAP workflows. • The ZSR is the one-stop shop for the following action types: • SAP Roles • BW Roles with CC/IO Security Assignments • Workflow Responsibility Assignments • Additional Org Unit Security Access (Z61) • Maintain Home Cost Center for Workflow Routing * New * New

10. ZSR Process Overview ZSR initiator makes request Request includes roles or "Z61" HR relationships outside user’s business area Additional “outside” business area approval* ZSR approval routed by initiator’s home cost center Approved ZSR request Automatic updates daily No additional approvals required Request includes: “restricted roles”? Additional “role owner” approval * Workflow and BW do not yet have an outside ZSR approver

11. Changes to ISR Processes The ZSR includes an action type to update the Position Home Cost Center, which can also still be updated using a Position Maintain ISR.

12. Usability Improvements with the ZSR • Role selection by type: • Standard R/3 and SRM roles • BW roles • Restricted roles (requires additional approval) • Portal roles (usually assigned automatically, rarely requested) • Accompanying roles automatically assigned (e.g., roles needed for functional roles to operate properly) • Copy capabilities: • From one position to another • From a previous ZSR request

13. Internal Control Improvements with the ZSR

14. Live ZSR Demo:-Roles Action Type-Home Cost Center Action Type-ZSR Approval-ZSR Report and Tracking

15. Conclusion • ZSR has two new action types: • Add or remove SAP roles • Maintain the home cost center • The expanded process makes ZSR the true one-stop shop for all SAP security and workflow requests, key features include: • Improved approvals • Automated assignments, including "accompanying" roles • Validations to prevent role conflicts • The ZSR report will be even more useful to: • Display status of requests • Maintain history of past assignments and changes • The ease of use and improved process make the ZSR an integral tool in managing SAP roles and other privileges • We will continue to listen to your feedback and prioritize additional enhancements and features

16. We’re going to open the phone lines now! There will be a slight pause, and then a recorded voice will provide instructions on how to ask questions over this conference call line. We’ll be answering questions in the order that we receive them. We’ll also be answering the questions that were emailed to us during the presentation. If there’s a question that we can’t answer, we’ll do some research after this session, and then email the answer to all participants. Q&A

17. Thank You! Thank you for participating! We would love to hear from you. Are there certain topics that you would like us to cover in future FastFacts sessions? Would you like to be a FastFacts presenter? Please email us at: fastfacts@jhu.edu

18. Survey Before we close, please take the time to complete a short survey. Your feedback will help us as we plan future FastFacts sessions. Click this link to access the survey… http://connect.johnshopkins.edu/fastfactssurvey/ Thanks again!