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Online transformation for banking Reach the next generation of banking consumers

Online transformation for banking Reach the next generation of banking consumers. Overview

leah-mcclain
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Online transformation for banking Reach the next generation of banking consumers

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  1. Online transformation for banking Reach the next generation of banking consumers Overview In years past, the bank was a central focus in the community. Bank managers held positions of privilege and authority based on trust, and the strength of banks was founded upon the relationships they built with customers. Today, however, new channels and new technologies are rapidly transforming traditional banking. Highlights • Create superior customer experience and loyalty using Web 2.0 capabilities • Deliver a consistent “anywhere, anytime” experience across all channels • Increase growth through innovation by capturing useful customer information and product development input from online communities BXP03005-USEN-00

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