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Before You Tell it to Your Inspector General

Before escalating a concern to your Inspector General (IG), ensure it's a genuine problem, not just a complaint. Give your chain of command an opportunity to address the issue. If IG assistance is necessary, contact your local IG first, as they are typically responsible for taking action. Be truthful and avoid providing misleading information, as IGs can quickly uncover the facts. Remember, IGs do not create policy; propose changes using DA Form 2028 in case of flawed policies. Note that IGs can only recommend solutions, not enforce them; commanders make final decisions based on IG advice. Prepare for a thorough investigation, as IGs handle cases based on evidence, not claims. Patience is vital, as resolutions may take time due to heavy workloads. Accept that the answer may sometimes be "No," but the IG will clarify the reasons. Contact ASC IG at DSN 793-5341//COMM.309-782-5341 for assistance. Every Soldier, Civilian, or Family Member has the right to report grievances to the IG without fear of reprisal, as problem-solving is a key IG mission.

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Before You Tell it to Your Inspector General

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  1. IG Before You Tell it to Your Inspector General Be sure you have a problem, not just a peeve. (Are the cooks turning out lousy chow or was it just one bad meal.) I Got A Beef With The System! What steps should I take now? Give your chain of command a chance to solve the problem. (Many problems must be addressed to the chain of command for resolution anyway.) If IG assistance is needed, contact your local IG first. (IGs at higher commands will normally refer the case to the local IG for action.) Be honest and don’t provide misleading information. (IGs will discover the truth quickly in most cases and there are penalties for knowingly providing false information.) Keep in mind that IGs are not policy makers. (If a policy is flawed you can submit proposed change on a DA form 2028.) Keep in mind that IGs can only recommend, not order a resolution. (Only Commanders can order; the role of the IG is to advise the Commander.) Remember IGs can only resolve a case on the basis of fact. (Your claim that a supervisor has violated the rules doesn’t make it fact. A claim must be supported with evidence.) Don’t expect instant action on your request… Be patient. (Investigations take time, and IGs tend to have heavy workloads.) Be prepared to take “No” for the answer. (In any case “Yes” or “No”, the IG will explain why.) The ASC IG can be reached at DSN 793-5341//COMM 309-782-5341. To complain without fear of reprisal is the right of any Soldier, Civilian, or Family Member seeking IG help. After all, problem-solving is one of the IG’s primary missions.

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