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Internet Librarians: Issues and Case Studies

This article explores the structure and target audience of web collections at SmithKline Beecham Pharmaceuticals’ R&D division. It highlights the development and maintenance of content in virtual libraries, detailing the roles of departmental shared bookmarks and virtual reference collections. Additionally, it discusses alternative scenarios such as search engines and vendor-produced collections. The future of web collections emphasizes easy searchability, subject expertise capture, and the importance of consistent quality resources. Strategies for content selection and user engagement are also examined.

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Internet Librarians: Issues and Case Studies

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  1. Internet Librarians: Issues and Case Studies Web collections: Issues and Solutions Emma Delaney SmithKline Beecham Pharmaceuticals R&D Internet Librarian International

  2. Overview • The structure of SB • Who is the target audience? • What web collections? • Content & collection development • Maintenance resources • Alternative scenarios • The future of web collections • Summary Internet Librarian International

  3. The structure of SB • SB Pharmaceuticals • R&D Division • Computing and Information Sciences • Information Management • Network of 6 libraries • 4 UK locations • 2 US locations Internet Librarian International

  4. Who is the targeted audience? • Whole of R&D • 6000+ employees • Discovery & Development • Pre-Clinical and Clinical • Support staff • Students and Contractors Internet Librarian International

  5. What Web Collections? • In the beginning... • Subject specific • Needed at the beginning of Internet access • Arranged by department or project - customisable Internet Librarian International

  6. What Web Collections? • Virtual Reference Collection • Complements other web collections • Originally collected as tools for Reference Services • Now an end user resource • Develop into a Virtual Library Internet Librarian International

  7. What Web Collections? • Departmental ‘shared bookmarks’ • Maintained by separate departments • Becoming an overhead • Some overlap of data content Internet Librarian International

  8. Content & Collection Development • How to choose content? • Collection Development Strategy • Overall Library Strategy Internet Librarian International

  9. Maintenance Resources • Hours per week • How to find new information • Are people using it? • Checking links Internet Librarian International

  10. Alternative Scenarios • Search engines - general & subject specific • Gateways, e.g. BUBL, ChemWeb, BioMedNet • Vendor produced collections Internet Librarian International

  11. The Future of Web Collections • Easy to search and browse • Capture subject expertise • Minimal maintenance overheads • Consistency of style • Consistency of quality resources Internet Librarian International

  12. The Future of Virtual Reference Collection • Subject Guides / Virtual Library • Integrated web links with traditional catalogue • Added scope notes Internet Librarian International

  13. Summary • Constantly changing • Don’t underestimate resources needed • Cost vs benefit Internet Librarian International

  14. University of Michigan, Virtual Reference Desk http://www.umd.umich.edu/lib/vrd/ Inforetriever Ready Reference http://www.itcompany.com/inforetriever/ BUBL http://bubl.ac.uk/ ChemWeb http://chemweb.com/ BioMedNet http://biomednet.com/ Internet Resource Newsletter http://www.hw.ac.uk/libWWW/irn/ Scout Report http://scout.cs.wisc.edu/ Freepint http://www.freepint.co.uk/issues/issues.htm Web Sites Internet Librarian International

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