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This module explores the essential elements of creating and maintaining effective therapeutic relationships within health care. It distinguishes between the wellness and allopathic medical models, emphasizes the importance of establishing confidentiality, and identifies professional boundary-setting and ethical behavior. Key lessons cover the impact of communication style, the role of client feedback, and the significance of self-care. By understanding these foundational aspects, practitioners can enhance their client relationships and improve overall treatment outcomes.
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Distinguish between the wellness model and the allopathic medical model. • Identify therapist behaviors that are consistent with confidentiality of client identification, personal disclosure, files, and treatment information. Let’s take a look… Lesson One: The Therapeutic Relationship
Your relationship with your client is what will make or break your practice, much more than your knowledge of anatomy. - Nina McIntosh Source: The Educated Heart: Professional Guidelines for Massage Therapists, Bodyworkers, and Movement Teachers; Decatur Bainbridge Press, 1999.
Identify commonalities among the ethical codes of all health care professions. • Describe the process for establishing and maintaining professional boundaries and relationships with clients and peers in the workplace. • Identify examples of boundary violations. Lesson Two: Ethics & Boundaries
Identify the effect of language usage, vocabulary, style of speech, dress, posture, hygiene, and conduct on effective practitioner-client communication. • Describe techniques for eliciting client feedback. Lesson Three: Client Communication; Client Records & Referrals
Describe the importance of instructing the client in self-care. • Describe techniques for ending a client session. Lesson Four: Client Self-Care; Massage Session Start to Finish
Summary • Review questions • Chapter quiz • Application Lesson Five: Summary & Application