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Distinct or … Extinct Tom Peters Seminar2000 LESSONS IN LEADERSHIP Detroit 29 September 2000

Distinct or … Extinct Tom Peters Seminar2000 LESSONS IN LEADERSHIP Detroit 29 September 2000. Summer 2000 … KOA wires up!. N.W.O./Auto Mirror per Gentex: Portal for Wireless, Internet, Navigation, Etc. Cell phones, Voice mail, email, Internet access.

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Distinct or … Extinct Tom Peters Seminar2000 LESSONS IN LEADERSHIP Detroit 29 September 2000

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  1. Distinct or … ExtinctTom Peters Seminar2000LESSONS IN LEADERSHIPDetroit29 September 2000

  2. Summer 2000 …KOA wires up!

  3. N.W.O./Auto Mirror per Gentex: Portal for Wireless, Internet, Navigation, Etc.Cell phones, Voice mail, email, Internet access

  4. Mike Charles. Stanford history prof.Whirlpool fridge.Out of 2% milk.Tap keypad on door. Webvan delivers in hours. Next, he sends his washer an email …Source: Business Week (09.00)

  5. Pentium III 800MHz: $42,893.00/#Hermes Scarf: $1,964.29Saving Private Ryan on DVD: $874.75Mercedes-Benz: $18.98Hot-rolled steel: $0.19Source: Fortune (3.20.00)

  6. “The period 2000-2002 will bring the single greatest change in worldwide economic and business conditions since we came down from the trees.”David Schneider & Grady Means, MetaCapitalism

  7. “The corporation as we know it, which is now 120 years old, is not likely to survive the next 25 years. Legally and financially, yes, but not structurally and economically.”Peter Drucker, Business 2.0 (08.00)

  8. “We are in abrawl with no rules.”Paul Allaire

  9. S.A.V.

  10. The Kotler Doctrine:1965-1980: R.A.F.(Ready.Aim.Fire.)1980-1995: R.F.A.(Ready.Fire!Aim.)1995-????: F.F.F.(Fire!Fire!Fire!)

  11. “It used to be that the big ate the small. Now the fast eat the slow.”Geoff Yang, IVP/ (Institutional Venture Partners)

  12. Progressive“We don’t sell insurance anymore.We sell speed.”– Peter LewisDigital cameras, wireless Net links, etc.:SOME CLAIMS PAID WITHIN 20 MINUTES!Source: Business Week (09.00)

  13. “Strategy meetings held once or twice a year” to “Strategy meetings needed several times a week” Source: New York Times on Meg Whitman/eBay

  14. John Roth’s “Rules” [Nortel]1. Our strategies must be tied toleading-edge customers on the attack.2. Time cannot be sacrificedfor better quality, lower cost, or even better decisions.3. It doesn’t matter whether you develop or acquire leading technology.Our job is to provide the technology and products our customers need.4. Success is achieved byleading change, not waiting for it.5. We are paranoid about our leadership– willing to cannibalize our own products to maintain our edge.Source: Abridged from The Wall Street Journal (07.25.00)

  15. No Wiggle Room!“Incrementalism is innovation’s worst enemy.” Nicholas Negroponte

  16. Tom Peters Seminar2000Brand Everything:Distinct or Extinct!

  17. StructurePart I: Brand InsidePart II: Brand OutsidePart III: Brand Leadership

  18. Part I: Brand InsidePart II: Brand OutsidePart III: Brand Leadership

  19. Forces @ Work IThe Destruction Imperative!

  20. Forget > Learn“The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out.”Dee Hock

  21. “It is generally much easier to kill an organization than change it substantially.” Kevin Kelly, Out of Control

  22. “When asked to name just one big merger that had lived up to expectations, Leon Cooperman, former cochairman of Goldman Sachs’ Investment Policy Committee, answered: I’m sure there are success stories out there, but at this moment I draw a blank.”Mark Sirower, The Synergy Trap

  23. “Acquisitions are about buying market share. Our challenge is to create markets. There is a big difference.” Peter Job, CEO, Reuters

  24. “Our ideal acquisition is a small startup that has a great technology product on the drawing board that is going to come out in six to twelve months. We buy the engineers and the next generation product. …” John Chambers, Cisco

  25. Pentium III 800MHz: $42,893.00/#Cisco Engineer: $19,000.00Hermes Scarf: $1,964.29Saving Private Ryan on DVD: $874.75Mercedes-Benz: $18.98Hot-rolled steel: $0.19Source: Fortune (3.20.00)

  26. The [New] Ge WayDYB.com

  27. The Gales of Creative Destruction+29M = -44M + 73M+4M = +4M - 0M

  28. Paradox ReduxAtlanta: +113,600 = #1 metro areaLayoffs [major]: BellSouth, Lockheed, Coca-Cola

  29. Brand InsideBrand Org:Lean, Linked, Electronic & Malleable

  30. Headline: “Bank of America to Cut … 10,000 Jobs”“Middle-level and senior managersare expected to be the principal targets of the job cutbacks.”Source: The New York Times (07.29.2000)

  31. Qwest Announces 11,000 Layoffs“The cuts will beconcentrated among management employees.”Source: AOL 09.07.2000

  32. White Collar Revolution!

  33. 108 X 5vs. 8 X 1** 540 vs. 8

  34. The Pincer 5“Destructive” entrepreneurs/ Global Competition“White Collar Robots”THE INTERNET![E.g.: GM + Ford + DaimlerChrysler]Global Outsourcing[E.g.: India, Mexico]Speed!!

  35. “A bureaucrat is an expensive microchip.”Dan Sullivan, consultant and executive coach

  36. Automation+75% of what we do: 40 “expert” decision rules!

  37. “AssetlessCompany”John Bryan, CEO, on selling all Sara Lee’s manufacturing

  38. “Don’t own nothin’ if you can help it. If you can, rent your shoes.”F.G.

  39. Cisco, Dell =Brand-owning companies who sell Customer SatisfactionSource: David Schneider & Grady Means, MetaCapitalism

  40. RR on “Assetless” [J.B.] Sara Lee“The most profitable businesses in the future will act as knowledge brokers, linking insights into what’s available with insights into the customer’s individual needs and preferences.”

  41. Cemex and FDX!

  42. Pervasive “Risk Markets”“For a dollar a month, an Ohio insurance company will rent you a GPS receiver to install in your car. As part of your policy, it signals how often, when, and which highways you drive and into which neighborhoods you go. The premium you pay reflects your actual driving risk.”Stan Davis & Christopher Meyer, futureWEALTH

  43. Advance ParadigmData on 165,000,000 prescriptions per year; docs and insurers have access to recordsReduces med errors; saves $2.88 per scrip [prescribing errors]; docs save $14,000 per year in review timeRev in ’99: $2B; $477M in ’98Source: Business Week (09.00)

  44. Brand InsideBrand Work: The Professional Service Firm Model & The WOW Project

  45. So what will be the Basic Building Block of theNew Org?

  46. Answer: PSF![Professional Service Firm]Department Headto …Managing Partner, HR [IS, etc.] Inc.

  47. New OrleansApril 2000: NAPM

  48. Youare the …Rock Stars of the B2B Age!

  49. ChicagoNovember 1999:HRMAC

  50. “support function” / “cost center” / “bureaucratic drag”or …

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