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Transformative Strategies for IBM and Outsourcing Trends in Global Business

In the 2004 Tom Peters seminar, insights were shared on IBM's strategic pivot under Sam Palmisano, focusing on expanding technology's boundaries to revolutionize business models. Palmisano envisions accessing $500 billion annually in untapped revenues. The seminar also highlighted other socio-economic trends, such as the outsourcing of clergy services in the U.S. and the emphasis on girls' education as a catalyst for development in emerging markets. These themes underscore the intersection of technology, social trends, and strategic business growth.

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Transformative Strategies for IBM and Outsourcing Trends in Global Business

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  1. Tom Peters Seminar2004NEW SLIDES

  2. 06.17.04

  3. 60 – 30 = 90 – 60**90 – 60 > 60 – 30 (??)

  4. “[Sam] Palmisano’s strategy is to expand tech’s borders by pushing users—and entire industries—toward radically different business models. The payoff for IBM would be access to an ocean of revenue—Palmisano estimates it at $500 billion a year—that technology companies have never been able to touch.” —Fortune/06.14.04

  5. “Palmisano is pushing IBM’s ability to assemble SWAT teams of hardware, software services, research and sales people to cure customers’ headaches.”—Fortune/06.14.04

  6. No Limits?“Short on Priests, U.S. Catholics Outsource Prayer to Indian Clergy”—New York Times/06.13.04 (“Special intentions,” $.90 for Indians, $5.00 for Americans)

  7. One Person, Not So Senior!LCDR Charles Swift, Guantanamo Bay defense attorneySPC Joe Darby

  8. Shanghai. 17 million people. $10,000 p.c. (10X China). 2000-2003: 30% p.a. growth.Source: Washington Post/6.13.04

  9. Disagree: “Success in life is pretty muchdetermined by forces outside our control”Bangladesh … 9%China … 22%Germany … 31%Mexico … 38%France … 42%UK … 43%Japan … 52%Canada … 62%U.S.A. … 64%**81% college kids predict they’ll be richer than their parentsSource: Pew Center

  10. Productivity!McKesson 2002-2003: Revenue … +$7B Employees … +500Source: USA Today/06.14.04

  11. Girls education #1: Yields highest return on investment in developing world**better nutrition for family. Better kids’ education. Better health. Higher family income. Lower birth rate. Etc.Source: Larry Summers, as reported in “The Payoff From Women’s Rights,” Isobel Coleman, Foreign Affairs/May-June 2004

  12. 06.12A.04

  13. “Ronald Reagan does not enter history tentatively—he does so with certainty and panache. At home and on the world stage, his were not the pallid etchings of a timorous politician. They were the bold strokes of a confident and accomplished leader.”—Brian MulroneyMulroney on great leaders/RR: “ … magical quality that sets some men and women apart so that millions will follow them as they conjure up grand visions and invite their countrymen to dream big and exciting dreams” Source: RR eulogies at National Cathedral 06.11.2004

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