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Maintaining a Desktop SLA

Maintaining a Desktop SLA. Contents. Virtual Computer Overview How did we get to where we are today? How To solve these issue? Introducing . According to Gartner.

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Maintaining a Desktop SLA

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  1. Maintaining a Desktop SLA © 2009 Virtual Computer Inc. – Company Confidential

  2. Contents • Virtual Computer Overview • How did we get to where we are today? • How To solve these issue? • Introducing © 2008 Virtual Computer Inc. – Company Confidential

  3. According to Gartner “In a perfect world, IT organizations wouldn't care about locking down the PC; they would only care about the services they provide. The reality is that standardization (through lockdown techniques) must be maintained to provide effective desktop services and keep security risk at an acceptable level.” Result: 80%-90% of PC’s are unlocked today • IT cannot provide a desktop SLA (uptime, availability, recovery) © 2010 Virtual Computer Inc. – Company Confidential

  4. The World Today © 2010 Virtual Computer Inc. – Company Confidential

  5. Today’s Business PC • Operating System • Policy • User Data • Management Agents • Hardware • Applications © 2008 Virtual Computer Inc. – Company Confidential

  6. Tension Between Users & IT End Users IT Pros • Wants Freedom and Flexibility • Anywhere/Anytime Access • Device Independence • Consumerization • Generation Y Mentality • Productivity/Performance • Wants Security and Manageability • Controlled Network Access • More controlled OS • Data Security • Predictable Configurations Virtualization with intelligent clients delivers balance, harmony

  7. But What If…. © 2010 Virtual Computer Inc. – Company Confidential

  8. You could Manage thousands or hundreds of computers just like managing one OS OS OS OS OS OS OS Migrate to latest OS is easy. I am just going to push the OS down to everybody. OS OS OS OS Application OS OS OS Roll out an application is simple as 1-2-3. APP APP APP APP APP APP APP APP APP APP APP APP APP APP

  9. = Evolution of the PC • NxTop & Application Virtualization: Full Isolation Applications Personalization Operating System Hardware • What does this mean? • In the event of a corrupt OS, application or hardware failure • “When you tell the user to reboot , it will actually mean something” © 2010 Virtual Computer Inc. – Company Confidential

  10. Provisioning and Patching: One-to-many image with roll-back • User data backup & restore: Profiles, preferences, and settings • Better security: Trusted boot, full disk encryption, and more • Policy enforcement: USB filtering, expiration, lockout, remote kill • Integrated Help Desk: Connect to a VM or to Hypervisor layer • NxTop Connect: Built-in Connectivity for VDI and Cloud Computing © 2010 Virtual Computer Inc. – Company Confidential

  11. Engine Architecture • Bare Metal Hypervisor (Type-1) • Fully virtualized platform, no pass-thru • Supports new and old Intel and AMD based hardware • Supports Windows and Linux virtual machines • NxTop Connect integrated into NxTop Engine • Citrix Ready Services Domain • Enabled as an option from NxTop Center Center WAN/LAN Virtual Machine #N Virtual Machine #1 11 User Data Engine User Data Applications Applications Windows 7 Management and Control Domain (Dom0) NxTop ConnectServices Domain (DomS) Win XP Virtual HW … Virtual HW Hypervisor (Open Source) Hardware © 2010 Virtual Computer Inc. – Company Confidential

  12. Shared Virtual Machines are Layered One-to-many from server Patch Center Discard onreboot/patch Snapshotfor backup COW COW SystemVHD UserVHD LocalVHD Persistent local data (not backed up) Page.sys, temporary internet files, search indexes, .ost files Persistent user data Backed-up on server for istant re-provisioning Shared System Disk One to many: patch once, publish many © 2010 Virtual Computer Inc. – Company Confidential

  13. = Evolution of the PC NxTop Engine: Thin layer of management software • Transform PC into a fully managed appliance • Includes AES 256 Full-disk encryption • Enables “One PC Two Lives” • Corporate OS - Secure VPN “enclave network” • Centrally managed • Maximize security • Guarantee SLA • Personal OS – access to the cloud • Locally managed • End-user flexibility • “One-click” re-provisioning © 2010 Virtual Computer Inc. – Company Confidential

  14. = Evolution of the PC NxTop Center: Create and manipulate OS images centrally • Pre-Test & Deploy delta differences (WYSIWYG approach) • Avoid unforeseen edge cases • Consistent experience for both IT Admin and end-user • User state is unaffected • Centrally managed OS • “1 to many” OS & Application fail-safe patching • “One-click” OS deployment • “Snap Back” • “One-click” Roll back • “Remote KVM” - regardless if Windows is present or in a healthy state © 2010 Virtual Computer Inc. – Company Confidential

  15. Company Background • Blue Chip Investors • Recognized Product Innovation • Independent Validation: “Prediction: 90% of VDI will be client based” –Brian Madden, brianmadden.com “Virtual Computer wins the race for bare-metal client virtualization.” –Rachel Chalmers, The 451 Group • Key Partnerships: © 2010 Virtual Computer Inc. – Company Confidential

  16. Customer Proof Points • “Having used NxTop for some time we see it as an intrinsic part of our plans for the future.” – Daniel Bolton, Kingston University (UK) • “NxTop will dramatically change the way I deploy and manage desktops, freeing up valuable IT resources and transforming my operation from being reactive to proactive.” – Charles Miller, Town of Lincoln (MA) © 2010 Virtual Computer Inc. – Company Confidential

  17. Vision: Managed PC Infrastructure Managed infrastructure that handles any combination of local desktops, remote desktops/remote apps and cloud based applications Laptop, etc… Local VM RemoteVM Center PC BasedThin Client Traditional Desktop All-in-one Desktop LAN/WAN VDI Infrastructure (Hyper-V, XenDesktop XenApp, vWorkspace) Storage Infrastructure © 2010 Virtual Computer Inc. – Company Confidential

  18. = Evolution of the PC • HW/ XP • HW/ Win7 • HW/ Win8 OS Migration: “1-click” OS deployment with NxTop USMT USMT 1:1 (HW specific) USMT USMT • XP • Win8 • Win7 • XP • Win7 USMT 1:N (HW agnostic) © 2010 Virtual Computer Inc. – Company Confidential

  19. The End of Anarchy Virtual Physical VM 1 • ManagedOS • ManagedOS • ManagedOS’ Anarchy Anarchy ’ • BusinessApps • PersonalOS • PersonalApps VM 2 Phase I Phase 2 Phase 3 © 2010 Virtual Computer Inc. – Company Confidential

  20. Thank You © 2008 Virtual Computer Inc. – Company Confidential

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