Student HELP entitlement calculations Part 1

1. Student HELP entitlement calculations Part 1 http://heimshelp.deewr.gov.au/sites/heimshelp/support/pages/webinar-sels

2. The entitlement process • Output Alert Notices • How to download notices • What information is provided • How to manage entitlements • HELP reports • How students monitor entitlements Overview

3. Student entitlement calculations • When is entitlement use calculated • What can delay the process • What is an adjusted debt • What is an invalidated debt

4. 1. Units of study with a census date in the current period In what order are units processed? 2. Units of study with census dates in an earlier reporting period

5. Output Alerts Notices are issued when students have: • a FEE-HELP balance of 40 % or less • invalidated units of study • adjusted units of study • exceeded OS-HELP & Commonwealth Scholarships entitlements

6. Output Alert Notice

7. HEIMS Administration Log in with your HEPCAT/HEIMS ID

8. Output Alert Reports Select SELS to view Output Alert Report

9. Output Alert Reports for FEE-HELP

10. Entitlement benchmark alert report

11. Click on download data

12. Save report

13. Open report

14. Entitlement output alert report FEE HELP balance of 40% or less

15. Entitlement output alert report FEE HELP balance of 40% or less

16. Entitlement output alert report FEE HELP balance of 40% or less

17. Entitlement output alert report FEE HELP balance of 40% or less

18. Entitlement output alert report FEE HELP balance of 40% or less

19. Entitlement output alert report FEE HELP balance of 40% or less

20. Entitlement output alert report FEE HELP balance of 40% or less

21. Invalidated/adjusted records report

22. Save report

23. Open report

24. Click yes to open

25. FEE HELP assistance invalidated/adjusted output alert report

26. FEE HELP assistance invalidated/adjusted output alert report

27. FEE HELP assistance invalidated/adjusted output alert report

28. FEE HELP assistance invalidated/adjusted output alert report

29. FEE HELP assistance invalidated/adjusted output alert report

30. FEE HELP assistance invalidated/adjusted output alert report

31. FEE HELP assistance invalidated/adjusted output alert report

32. FEE HELP assistance invalidated/adjusted output alert report Remainder of fees cannot be paid through FEE-HELP

33. OS-HELP assistance Invalidated report student has exceeded entitlement

34. OS-HELP assistance Invalidated report Student has exceeded entitlement

35. Select Commonwealth Scholarships to view Output Alert Report

36. Output Alert Reports for Commonwealth Scholarships

37. Invalidated records report

38. Commonwealth Scholarship Invalidated output alert report

39. Entitlement benchmark report Students with 1 scholarship remaining

40. Commonwealth Scholarship Output Alert for Entitlement benchmark Students with 1 scholarship remaining

41. Questions? http://heimshelp.deewr.gov.au/sites/heimshelp/support/pages/webinar-sels

42. Student HELP entitlement calculations Part 2

43. Entitlement requests • Details on students usage and balance for; • FEE-HELP • Commonwealth Scholarships • OS-HELP • Information is requested in two ways • HEIMS Administration • HEIMS Web Services interface

45. General Reports

46. HELP program reports

47. Report lists adjusted FEE HELP debts

48. Adjusted FEE-HELP Report

49. Adjusted FEE-HELP Report

50. Invalidated/Adjusted Output Alert Report Adjusted FEE-HELP Report