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Understanding Student HELP Entitlement Calculations: A Comprehensive Guide

This comprehensive guide covers the Student HELP entitlement calculations, detailing the processes involved, including how to manage entitlements, download notices, and understand alerts related to FEE-HELP balances. Key points include the timing of entitlement calculations, implications of invalidated or adjusted debts, and how students can monitor their entitlements. Gain insights into the output alerts and reports available through HEIMS and how to effectively manage your FEE-HELP and Commonwealth Scholarship benefits.

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Understanding Student HELP Entitlement Calculations: A Comprehensive Guide

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  1. Student HELP entitlement calculations Part 1 http://heimshelp.deewr.gov.au/sites/heimshelp/support/pages/webinar-sels

  2. The entitlement process • Output Alert Notices • How to download notices • What information is provided • How to manage entitlements • HELP reports • How students monitor entitlements Overview

  3. Student entitlement calculations • When is entitlement use calculated • What can delay the process • What is an adjusted debt • What is an invalidated debt

  4. 1. Units of study with a census date in the current period In what order are units processed? 2. Units of study with census dates in an earlier reporting period

  5. Output Alerts Notices are issued when students have: • a FEE-HELP balance of 40 % or less • invalidated units of study • adjusted units of study • exceeded OS-HELP & Commonwealth Scholarships entitlements

  6. Output Alert Notice

  7. HEIMS Administration Log in with your HEPCAT/HEIMS ID

  8. Output Alert Reports Select SELS to view Output Alert Report

  9. Output Alert Reports for FEE-HELP

  10. Entitlement benchmark alert report

  11. Click on download data

  12. Save report

  13. Open report

  14. Entitlement output alert report FEE HELP balance of 40% or less

  15. Entitlement output alert report FEE HELP balance of 40% or less

  16. Entitlement output alert report FEE HELP balance of 40% or less

  17. Entitlement output alert report FEE HELP balance of 40% or less

  18. Entitlement output alert report FEE HELP balance of 40% or less

  19. Entitlement output alert report FEE HELP balance of 40% or less

  20. Entitlement output alert report FEE HELP balance of 40% or less

  21. Invalidated/adjusted records report

  22. Save report

  23. Open report

  24. Click yes to open

  25. FEE HELP assistance invalidated/adjusted output alert report

  26. FEE HELP assistance invalidated/adjusted output alert report

  27. FEE HELP assistance invalidated/adjusted output alert report

  28. FEE HELP assistance invalidated/adjusted output alert report

  29. FEE HELP assistance invalidated/adjusted output alert report

  30. FEE HELP assistance invalidated/adjusted output alert report

  31. FEE HELP assistance invalidated/adjusted output alert report

  32. FEE HELP assistance invalidated/adjusted output alert report Remainder of fees cannot be paid through FEE-HELP

  33. OS-HELP assistance Invalidated report student has exceeded entitlement

  34. OS-HELP assistance Invalidated report Student has exceeded entitlement

  35. Select Commonwealth Scholarships to view Output Alert Report

  36. Output Alert Reports for Commonwealth Scholarships

  37. Invalidated records report

  38. Commonwealth Scholarship Invalidated output alert report

  39. Entitlement benchmark report Students with 1 scholarship remaining

  40. Commonwealth Scholarship Output Alert for Entitlement benchmark Students with 1 scholarship remaining

  41. Questions? http://heimshelp.deewr.gov.au/sites/heimshelp/support/pages/webinar-sels

  42. Student HELP entitlement calculations Part 2

  43. Entitlement requests • Details on students usage and balance for; • FEE-HELP • Commonwealth Scholarships • OS-HELP • Information is requested in two ways • HEIMS Administration • HEIMS Web Services interface

  44. General Reports

  45. HELP program reports

  46. Report lists adjusted FEE HELP debts

  47. Adjusted FEE-HELP Report

  48. Adjusted FEE-HELP Report

  49. Invalidated/Adjusted Output Alert Report Adjusted FEE-HELP Report

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