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Altimeter Group analyst Rebecca Lieb (author of Content Marketing) for a discussion of her forthcoming research report. Rebecca interviewed over 50 leading marketers from brands ranging from GE, Ford and Adobe to Coca-Cola, Pepsi and American Express, to learn how they're meeting the demands of content marketing: budgeting, staffing, and resourcing, as well as working with outside agencies and providers. Hear how some of the top marketers in the world are becoming publishers: embracing long term storytelling and editorial in addition to episodic, campaign based communications.
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For the Internet Marketing Club February 1, 2012 Rebecca Lieb Industry Analyst @lieblink Rebalance: How Content Marketing is Changing the Digital Advertising Ecosystem
Image by Mark Garbowskiused with Attribution as directed by Creative Commons http://toomuchglass.net/2010/12/02/la-la-la-la/ We’re tuning out the noise. © 2012 Altimeter Group
77% of Internet users do not engage with online advertising. A shift from “push” to “pull” marketing is imperative to brand survival.
Shifting from “Push” to “Pull” Company culture Resources and staffing Budgets Service provider relationships Training Tools vs. strategy Advertising integration
Image by wjklosused with Attribution as directed by Creative Commons http://www.flickr.com/photos/wjklos/196781213 It’s time to “rebalance.”
A Need for “Rebalance” Advertising campaigns vs. continual initiatives New demands on marketing departments and the enterprise Emerging technology allows any brand to function as a media company
Organizations that rebalance now will enhance and improve their marketing initiatives, spend more effectively, and align to meet changing consumer expectations.
Image by icebirdyused with Attribution as directed by Creative Commons http://www.flickr.com/photos/icebirdy/3153588850 Rebalance with content. © 2012 Altimeter Group
Content marketing is a pull strategy—it’s the marketing of attraction. It’s being there when consumers need you, and seek you out with relevant, educational, helpful, compelling, engaging and sometimes entertaining information.
Content Marketing Builds Stronger Brands Awareness Trust Purchase Intent Word-of-mouth Customer Engagement Lower Acquisition Costs
Content Marketing Changes the Game Earned and owned media Long-term initiatives vs. short-term campaigns New skills as publishers, producers and community managers Evolution from advertisers to storytellers
Agenda Ecosystem Input Top-Level Findings Content Marketing Maturity Q & A
Image by iandavidused with Attribution as directed by Creative Commons http://www.flickr.com/photos/iandavid/3532086917 Ecosystem Input © 2012 Altimeter Group
Methodology: 56 interviews with 19 brands and 23 content service providers Adobe Systems, Inc. American Express AT&T Coca-Cola Edelman Digital Federated Media Publishing Ford Motor Company General Electric IBM Intel Corporation JWT Nestlé Story Worldwide Toys "R" Us Wells Fargo
Image by Zoagli used with Attribution as directed by Creative Commons http://www.flickr.com/photos/zoagli/49894253 Top-Level Findings © 2012 Altimeter Group
Top-Level Findings Content initiatives are a significant investment. Rebalancing requires departmental integration and cultural shifts. Content and advertising should be interrelated. Marketers are distracted by new channels and technologies. Over the next five years, content marketing will permeate the organization.
Image by zetsonused with Attribution as directed by Creative Commons http://www.flickr.com/photos/zetson/254608875 Content Marketing Maturity © 2012 Altimeter Group
Indium Corp creates engaging blog content based on targeted keyword phrases Indium’s 15 blogs and 17 contributors are fueled by keyword research, with the goal of turning content into contacts into cash. Rick Short, director of marketing communications, leads the hyper-targeted blogging strategy – one that increased customer contacts by 600% within a single quarter.
Eloqua expands its content marketing with creation of Chief Content Officer role Joe Chernov launched Eloqua’s corporate blog and later used it to promote the company’s other free content—made trackable by requiring users to provide contact information. This data enabled Chernov to measure content effectiveness, directly attributing $2.5M in revenue to four free guides in 2010.
Nestlé’s Blackshaw takes senior leadership on inspirational “field trip” to Silicon Valley
Red Bull recognized as content empire, adds e-commerce site to media strategy
How will you rebalance? © 2012 Altimeter Group
THANK YOU Rebecca Lieb Industry Analyst @lieblink Zak Kirchner Researcher @Zak_Kirchner Jaimy Szymanski Researcher @jaimy_marie
ABOUT US Altimeter Group is a research-based advisory firm that helps companies and industries leverage disruption to their advantage. Visit us at www.AltimeterGroup.com or contact info@altimetergroup.com.
