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"Just Calm Down! Dealing with Over-Reactive Parents" offers valuable insights for caregivers and educators managing challenging interactions with parents. The guide emphasizes the importance of not taking reactive behaviors personally and encourages volunteers to maintain their composure. It covers effective strategies such as understanding one’s own feelings, recognizing parental emotions, and setting clear communication boundaries. By applying these techniques, you can foster healthier relationships with parents and create a more positive environment for everyone involved.
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Just Calm Down!Dealing with Over-Reactive Parents VCA 2011Neil McNerney, Emily Goodman Scott, & Jennifer Scott E