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ATD FINANCIAL AID INITIATIVES. 11/17/2010. OUTREACH INITIATIVES. New Student Orientation Success in College and Life Oklahoma’s Promise Concurrent Students Financial Aid Awareness Community Organizations Webpage Counselor/Mentor Handbooks. IMPROVING SERVICE.
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ATDFINANCIAL AID INITIATIVES 11/17/2010
OUTREACH INITIATIVES • New Student Orientation • Success in College and Life • Oklahoma’s Promise • Concurrent Students • Financial Aid Awareness • Community Organizations • Webpage • Counselor/Mentor Handbooks
IMPROVING SERVICE • Consumer Information: Financial Aid • Online Forms(13) • Workflow • Satisfactory Academic Progress • Front Counter: Professional Presence • Books and Supplies • Imaging • Student Stations(7):Remodel;VA Coordinator • Student Satisfaction Survey
IMPROVING SERVICE 2 • Financial Aid Services • Veterans Services
LESSONS LEARNED • Proactive • Collaborative • High Tech/High Touch • Data Driven • Focus on Student Success
GOING FORWARD • Continue Initiatives • Financial Literacy • Collect More Data • Identify Gaps • Determine New Initiatives
AVAILABLE RESOURCES • Datatel Business Services • Business Objects • Dashboards • Organize for Service • High Tech/High Touch • Enrollment & Student Service E-Services