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Internationalization of India’s Software Industry: Reflections on Infosys, Satyam and Wipro

Internationalization of India’s Software Industry: Reflections on Infosys, Satyam and Wipro. By N. S. Siddharthan and K. Lal Institute of Economic Growth Delhi University Enclave Delhi – 110007, India Email: nss@ieg.ernet.in. INFORMATION TECHNOLOGY REVOLUTION CHARACTERISTICS

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Internationalization of India’s Software Industry: Reflections on Infosys, Satyam and Wipro

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  1. Internationalization of India’s Software Industry: Reflections on Infosys, Satyam and Wipro By N. S. Siddharthan and K. Lal Institute of Economic Growth Delhi University Enclave Delhi – 110007, India Email: nss@ieg.ernet.in

  2. INFORMATION TECHNOLOGY REVOLUTION CHARACTERISTICS Globalising And Decentralising Technological Fusion All Nations and Sectors Knowledge Intensive (Not Materials Intensive) Short Product Life Cycles Absence of Scale Advantages in Several Product Lines Absence of Scale Advantages in R&D

  3. Earlier Technology Mass Production of One Model Current Technology Flexible Manufacturing Systems Frequent Changes in Product Mix Frequent Changes in Designs Small and Medium High-tech R&D Units Web sites and E-commerce and business Changing role of SMEs Customerised Products Specialisation Subcontracting CNC Machines

  4. Infosys Technologies LtdRevenue Rs. 1900 crores. Exports more than 90% Strategic Partners JASDIC PARK COMPANY: Joint venture to build critical applications for Japanese companies. MICROSOFT:Strategic global relationship for developing, promoting and delivering business solution offerings and enterprise services. SUPPLY CHAINGE:Strategic partnership to deliver the Lead Time Optimization Solutions. TIBCO Software Inc: Strategic global relationship for developing, promoting and delivering business solution offerings and enterprise services. WORKADIA, LLC: Is a joint venture of Infosys, American Express, TIBCO, and WestBridge Capital Partners. INTEL: Infosys-Intel Lab is the first e-business lab of its kind.

  5. Infosys Cont. Worldwide Offices America: United States of America; Canada; Argentina Europe: Belgium; France; Germany; the Netherlands; Sweden; Switzerland; United Kingdom Asia: Hong Kong; India.; Japan; Singapore; UAE Australia

  6. Infosys Cont. At current US depositary receipt prices, it is the second most valuable IT services co. in the world. Ranked higher than stalwarts like EDS, CSC and Cap Gemini. Market values each Infosys employee at roughly $800,000. Most world leaders valued much less. Expected to maintain revenue growth rates in excess of 20% for the next 10 years.

  7. Satyam Computer ServicesRevenue Rs. 1220 Crores; Exports more than 80% Satyam Asia Pacific: Head Qts. Singapore; Offices at Sydney and Melbourne. Taiwan, Malaysia and Hong Kong in pipeline. Satyam Japan:Offers customer specific solutions with local partners. Satyam Europe: Integrated end-to-end solutions to clients in UK, Germany, France and the Netherlands. Satyam Middle East: Dubai Internet City.

  8. Wipro A Diversified Integrated Company Wipro Infotech First soft ware company to get SEI Level 5 and also implemented Six Sigma TQM Practices and support functions. Launched its German operations (based in Frankfurt) – business applications and R&D outsourcing requirements. Has forged strategic relationship with the world best technology companies.

  9. WIPRO Alliances

  10. Future Prospects Firms should graduate from: Service providing to product development Exploitation of ownership advantages likely to pay more in the long-run than servicing of customized products Future growth prospects depend on development of generic products and “productized” services This will enable firms to move-up in the value added chain

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