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PPM for Application Development

PPM for Application Development. John Scumniotales Vice President of Product Management. CIO’s and App Dev VPs are dealing with simple, but challenging questions. What are 100% of my people doing with 100% of their time? Is each individual working on the highest value activities?

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PPM for Application Development

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  1. PPM for Application Development John Scumniotales Vice President of Product Management

  2. CIO’s and App Dev VPs are dealing with simple, but challenging questions • What are 100% of my people doing with 100% of their time? • Is each individual working on the highest value activities? • How do I balance and manage my resource supply across strategic and tactical demand? • What are my applications/products costing to develop, enhance and support?

  3. … the answers aren't so simple New project investment = 27% Maintenance = 73% Integrated IT Management – Visibility Drives Success, 2005, Forrester Research, Margo Visitacion

  4. Activity Projects Enhancements Break/Fix … the answers aren't so simple New project investment = 27% Maintenance = 73% Integrated IT Management – Visibility Drives Success, 2005, Forrester Research, Margo Visitacion

  5. Activity Tool Projects PPM Enhancements Excel, PPM Issue Mgmt., Rqmts. Mgmt., Help Desk Break/Fix Defect Mgmt, Help Desk, Change Mgmt. … the answers aren't so simple New project investment = 27% Maintenance = 73% Integrated IT Management – Visibility Drives Success, 2005, Forrester Research, Margo Visitacion

  6. Activity Tool Resource Projects App Dev PPM Enhancements Excel, PPM Issue Mgmt., Rqmts. Mgmt., Help Desk Level 2,3 Support Break/Fix Defect Mgmt, Help Desk, Change Mgmt. Level 1 Support … the answers aren't so simple New project investment = 27% Maintenance = 73% Integrated IT Management – Visibility Drives Success, 2005, Forrester Research, Margo Visitacion

  7. Activity Tool Resource Projects App Dev PPM Enhancements Excel, PPM Issue Mgmt., Rqmts. Mgmt., Help Desk Level 2,3 Support Break/Fix Defect Mgmt, Help Desk, Change Mgmt. Level 1 Support … the answers aren't so simple New project investment = 27% • Incomplete picture of resource capacity • Enhancement activity is expensive, and often poorly managed • Time-tracking across systems is irreconcilable • TCO is spread across multiple systems Maintenance = 73% Integrated IT Management – Visibility Drives Success, 2005, Forrester Research, Margo Visitacion

  8. But it looks so easy! New product requests New products Enhancement requests Improved products Fixed products Product issues Killed products Product defects

  9. But it looks so easy! 1,000s of requests 1,000s of projects 100s of products New product requests New products Enhancement requests Improved products Fixed products Product issues Killed products Product defects • Constrained resource pool • Budget • Skills • Availability • and their globally distributed…

  10. How is this all managed? • Demand management • Financial Management • Resource Management • Project Management • Portfolio Management This is PPM ! New product requests New products Enhancement requests Improved products Fixed products Product issues Killed products Product defects

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