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ST. ELIZABETH ANN SETON (Prospect Place) CLINIC

ST. ELIZABETH ANN SETON (Prospect Place) CLINIC. NIATx 2009 - 2010 Admission Then Recovery Confucius – The longest journey begins with a single step……. Project Aims. Increase admissions by 25% Maintain an average census of 90%

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ST. ELIZABETH ANN SETON (Prospect Place) CLINIC

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  1. ST. ELIZABETH ANN SETON (Prospect Place) CLINIC NIATx 2009 - 2010 Admission Then Recovery Confucius – The longest journey begins with a single step…….

  2. Project Aims Increase admissions by 25% Maintain an average census of 90% Achieve a six month retention rate of 90%

  3. Changes Involve Customers Intensify community outreach Change internal procedures Educate staff Review

  4. Results

  5. Results

  6. Results

  7. Impact Same day admissions Reduced wait times Reductions in missing of daily medication Increased census

  8. Summary • Staff and the Project • Patient Satisfaction • Next Steps

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