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December 9, 2011

Lync Mobile – Clients, Server & Deployment Planning (UC123PAL). December 9, 2011. Brian Crum Product Manager brcrum@microsoft.com. Caroline Chung Product Manager cachung@microsoft.com. Girija Bhagavatula Senior Program Manager girijab@microsoft.com.

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December 9, 2011

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  1. Lync Mobile – Clients, Server & Deployment Planning (UC123PAL) December 9, 2011 Brian Crum Product Manager brcrum@microsoft.com Caroline Chung Product Manager cachung@microsoft.com Girija Bhagavatula Senior Program Manager girijab@microsoft.com

  2. Lync Works AcrossPlatforms andDevices Desk Phones Mobile Browser PC Mac

  3. Release Timeline – Mobility Service & Lync Mobile Clients

  4. Lync mobile clients enable you to stay connected, communicate and conference on-the-go • Stay connected, while controlling your availability • Communicate with a single, consistent identity • Join audio conferences with a single touch • Familiar and intuitive design iOS

  5. Key Mobile Scenarios and Features Stay Connected, Communicate and Conference on the go

  6. I can stay connected to my networkLync mobile clients allow you to communication in new ways, from virtually anywhere • Signature Scenarios • I can quickly & easily see the status of the contacts I care about most • I can find and contact colleagues based on relationships • I can remain connected while protecting “off-work” time • Supporting Features • Lync 2010 and Office 365 support • View and expand contact groups • View contacts presence and personal note • Search the corporate address book • Offline contact caching

  7. I control my availability Lync mobile clients allow me control how and when people contact me • Signature Scenarios • I have control over how others see me • I am confident Lync Mobile will protect my personal life • I can use a single device for both work and personal communication • Supporting Features • Edit and publish presence, and note • Control push notification settings • Update call forwarding and simultaneous ring settings • Virtual work line – Single Number Reach

  8. I can communicate from virtually anywhereLync mobile clients allow me communicate quickly and easily • Signature Scenarios • I can easily see missed communications at a glance • I can start multiple modes of communication with a single touch • I can manage multiple conversations at once • Supporting Features • Join conferences with a single touch • IM, multi-party IM • One touch calling (Call via Work) • Device notification integration • Conversation window management

  9. IM/P and Contact Management • Contacts: Photo, Contact list, Contact card, Enterprise search • Presence: My status, Contact presence • Instant Messaging: IM, Multi-party IM, send location

  10. Audio Conferencing • Single touch to join a scheduled Lync online meeting • Lync callback to the configured phone number with Lync Mobile • Windows Phone 7.5 “Mango” & Nokia Symbian utilize Exchange/Outlook so that the join conference feature is integrated in the calendar • Meeting pane is used on iPhone/iPad to provide the join button • Android has only URL based join launcher • On iPad, callback is made to another device (no 3G voice channel on an iPad)

  11. Outside Voice • Lync is my single phone identity • One phone number on my business card, no need to broadcast your mobile number to your colleagues • People can reach me virtually anywhere • Lync can ring my PC and mobile so that I never miss a call

  12. Lync Server 2010 Mobility Service • Optimized web interface • Optimizes battery/bandwidth usage between client & server • Improves start up time for the client • Caches state during network glitches for client re-sync • Delivers push notifications to Lync mobile apps on iPhone/ iPad / Windows Phone • Deploys as part of the consolidated topology as a web component on FE servers

  13. Lync Server 2010 Mobility Service - Architecture RTP Media SIP Https (XML) Push notification

  14. Deployment • On-prem • Install CU4 on all roles • Upgrade Directors and FEs • Update Lync Certificates to include LyncDiscover.Domain1. • Configure Reverse Proxy rules to Mobility web services • Configure DNS CName to allow Lync Mobile clients to discover Mobility service web end-point • Enable Mobility, Outside voice policy for users • Enable push-notification for on-prem deployments • Admin controls for supported mobile client/ OS/ Device version • Online • Vanity domains require DNS CName configuration • No other deployment steps needed • Support for Outside Voice will be available in a later update • 1 Deployments with multiple sip domains could connect over http and use secure connection once redirected

  15. Push Notifications Clearing House • Online Service to light up background application to deliver messages • Serve both On-Prem and Online customers • Minimal impact to battery life • Scenarios • New IM invite/messages • Message Waiting Indicator • Missed Call notification • Providers • Apple Push Notifications (APNs) • Microsoft Push Notifications (MPNs) • Administration • Configure Edge Server to setup hosting provider federation with push.lync.com • Enable/Disable for Apple and/or Microsoft • Control of Push Notifications done via policies • On-prem: turned OFF by default - Online: turned ON by default • User can enable/disable Push notification from Lync mobile client

  16. Mobility Capacity Planning Estimate mobility usage Measure current capacity metrics Capacity Planning Monitor KHIs • Deployed as part of consolidated topology as web component on Front Ends • No additional server roles required • More info available in mobility docs on TechNet and Download center

  17. Monitoring • Mobility Performance Counters • Push Notifications counters • Voice calls e.g. inbound/ outbound failures • Requests succeeded/ failed • Session related counters e.g. concurrent active sessions, active poll count etc. • Other Performance counters • Available Memory • Request Queue Limit • Maximum Concurrent Threads/ Requests • Alerts • Push notification connectivity failure

  18. Calls to Action Understand the clients, server capacity planning and deployment Talk to your customers Leverage Thru Partner Materials Leverage Thru Partner Materials

  19. Resources • Thru-partner Marketing Materials will be made available during the week of December 12th – stay tuned! • TechNet Documentation • Planning for Mobility: http://go.microsoft.com/fwlink/?LinkId=235303 • Deploying Mobility: http://go.microsoft.com/fwlink/?LinkId=235304 • Monitoring Mobility for Performance: http://go.microsoft.com/fwlink/?LinkId=235305 • Microsoft Download Center • Mobility Guide: http://go.microsoft.com/fwlink/?LinkId=235301 • Release Notes: http://go.microsoft.com/fwlink/?LinkId=235302

  20. Q & A Use Q&A to submit your questions and comments.

  21. Backup

  22. Capacity Planning – Contoso Scenario Walkthrough

  23. Auto Discovery

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