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Text to Change. Text to Change. October , 28 th 2009 World Bank Day mHealth Washington, DC. mHealth in developing countries: Text to Change: 5% software, 95% programs - Impact -Challenges -Scalability -End user. Tools: Text message quizzes Keywords Interactive voice response
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Text to Change Text to Change October, 28th2009 World Bank Day mHealthWashington, DC
mHealth in developing countries: Text to Change: 5% software, 95% programs-Impact -Challenges-Scalability -End user
Tools: • Text message quizzes • Keywords • Interactive voice response • Data gathering • Text to Change: How does it work? • Partnerships with mobile operators, companies, NGO's and governments; • African software; • Demand driven programs; • Local content; • Interactive education. • Where: • Uganda • Kenya • Tanzania (November ‘09) • Namibia • Goals: • Create more awareness • Gather data on knowledge • Increase testing via sms referral • How: • Sms • Voice
Past Programs: -2008: Local partner: Aids Information Center, UgandaSupport partners: Zain (Celtel), Merck&CoProgram: HIV/AIDS awareness via sms Where: Mbarara, UgandaParticipants: 15,000Results: 35% uptake in HIV testing-Q1 2009: Local partner: Aids Information Center, UgandaSupport partners: MTN, Merck&Co, Dutch Ministry of Foreign AffairsProgram: HIV/AIDS awareness via sms Where: Arua, UgandaParticipants: 10,000Results: 40% uptake in HIV testing -Q2 2009: Local partner: UN (Texting for Health)Support partners: UN-ECOSOC, WHOProgram: Global public health quiz Where: Jinja, UgandaParticipants: 10,000Results: proof of collecting real time information through m-polling -Q3 2009: Local partner: HIPS Support partners: USAID, IBM, Soccerclub Barcelona.Program: Public health education for twho sugar factories and one cobolt factory, Uganda. Where: Kinyara, Kasese and Kakira UgandaParticipants: 14,000Results: Uptake in community visits to clinics
Lessons learnt: *Sms services in local languages;*Improve text message software;*Zero rating the service; *Service over all mobile networks;*Better data analysis;*More partners;*Local content;*Create sustainable programs;*Better training of peer educators on text messages;*Open Source system to establish interoperability between mobile for development systems.
HIPS program Uganda September 2009Three factories, 5,000 people -Kakira Sugar-Kinyara Sugar -Kasese Cobolt25 questions via sms43,000 text messages received34% participation level>Numbers via peer educators>Incentives via social competition and airtime>8 week program
Percentage Correct by Factory Joint work with C. Danis, J. Ellis, IBM Research
Percentage Correct by Question Content Joint work with C. Danis, J. Ellis, IBM Research
Future? #Governmental Programs; #Mobile Provider programs; #Company workplace Programs.• Workplace programs aimed at informing employees about a healthy lifestyle; • Baseline survey followed up by mobile survey for high frequency monitoring (in conflict areas and elsewhere); • Mobile survey aimed at enhancing transparency and creating public debate; • Education tracking to improve teacher motivation and reduce absenteeism • Citizen reporting on drug stock outs and absenteeism of health staff *Demand driven programs >open-data, collaboration, open-source
Hajo van Beijmahttp://www.texttochange.com hvanbeijma@texttochange.com +31628265485 twitter.com/hajovanbeijma linkedin.com/in/hajovanbeijma