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UI TENETS + TRAPS

UI TENETS + TRAPS. Michael Medlock Senior User Researcher Microsoft Game Studios. What more could I say? I wouldn't be here today if the old school didn't pave the way. -Tupac Shakur, rap artist (1971 – 1996). TENETS general attributes of good interface design +.

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UI TENETS + TRAPS

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  1. UI TENETS + TRAPS Michael Medlock Senior User Researcher Microsoft Game Studios

  2. What more could I say? I wouldn't be here today if the old school didn't pave the way. -Tupac Shakur, rap artist (1971 – 1996)

  3. TENETS general attributes of good interface design + TRAPS problems that degrade good interface design

  4. LEARNING • Attention • Memory

  5. TENETS Understood or Understandable I know what I can do TRAPS Effectively Invisible Element The means for achieving a goal is visible somewhere in the UI but is not attended to by the user.

  6. TENETS + TRAPS

  7. Understood or Understandable Tenet 2 Tenet 3 Tenet 4 Tenet 5 Tenet 6 Tenet 7 Tenet 8 Tenet 9

  8. SCORE!!

  9. You Lost!

  10. ?

  11. Old design

  12. Old design This is the “next” flower

  13. Old design These are the flowers that will follow the “next” flower This is the “next” flower

  14. Old design Difficult to attend to both indicators

  15. Old design When the user only attends to this indicator, issues happen

  16. Old design The user thinks they will be placing a blue flower here…

  17. Old design And will be shocked when a yellow flower shows up

  18. Current design

  19. A recent Microsoft product… Feature 1 Feature 2 User Satisfaction Rating Feature 3 Number of Traps

  20. XXXXXXXX XXXXXXXXX x xx xxxxxxxxxxxxxxxx xx xxxxxxxxxx xxx x xxxx… XXXXXXXXX x xxx xx xxxxxxxxxxx XXXXXXXX x xx xxxxxxxxxx xxx x xxxx XXXXX x xx xxxxxxxxxxxxx xxx x xxxx XXXXXXXXX x xx xxxxxxxxxxxxxxxx XXXXXXXXXXX xxxxxxxx x xx xxxxxxxxxxxxxxxxx XXXXXXXX x xx xxxxxxxxxx xxx x xxxx Understood or Understandable I know what I can do XXXXXXXX x xxxx xxx xxxxxxxxxxxxx… I can xxxxxxxxxxx xxx xxxxxxxxxxx…  It has xxxxxxxx xx xxxxxxxxxxx x xxxx. I know what x xxxx xxx x xxx xxxxxx xx. When I xxxxxxxxxxxx x xxxx x xxx…  Once I xxxxxxx, x xxx xxxxxxxxxxxxxxx…  I get xxxxxxxxxxxxxxxxxxxxxxx  I can xxx xx xxxxxxxx I can xxxxxxxxxxxxxx xx xxxxxxxx…

  21. Essentially, all models are wrong, but some are useful. -George Box, Statistician

  22. Questions?

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