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Crossing the Firewall

Crossing the Firewall. integrating Cloud Computing into the enterprise. Ken Yagen Senior Director, MuleSource ken.yagen@mulesource.com www.twitter.com/kenyagen. Evolution of Architecture. Cloud Computing. Legacy. Call Center. CRM. Finance. HRMS. Mess-aging / Collab -oration.

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Crossing the Firewall

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  1. Crossing the Firewall integrating Cloud Computing into the enterprise Ken YagenSenior Director, MuleSource ken.yagen@mulesource.com www.twitter.com/kenyagen

  2. Evolution of Architecture Cloud Computing

  3. Legacy Call Center CRM Finance HRMS Mess-aging / Collab-oration

  4. SOA / SAAS IVR Call Center CRM Billing Finance HRMS Mess-aging / Collab-oration Call Routing Fulfill-ment Schedul-ing AR/AP Enterprise Service Bus

  5. Cloud Computing

  6. Reusable cloud-basedservices

  7. Existing investments?

  8. CONTROL

  9. Cloud-ilities?

  10. New Applications IVR Billing CRM Call Routing Fulfill-ment Schedul-ing AR/AP Enterprise Service Bus

  11. New Applications IVR Billing CRM Call Routing Fulfill-ment Schedul-ing AR/AP App Enterprise Service Bus

  12. Virtualized Services CRM IVR Billing Call Rtg CRM Scheduling Billing Call Routing Fulfill-ment Email Hiring Schedul-ing AR/AP App App App App Enterprise Service Bus Enterprise Service Bus

  13. How do I get here?

  14. Checklist

  15. connect the dotswith Mule

  16. Reuse existing skills <service name="crmServiceProxy"> <inbound> <jms:inbound-endpoint queue="leads.queue"/> <forwarding-router/> </inbound> <outbound> <chaining-router> <http:outbound-endpoint address=“http://www.mycrm.net”/> </chaining-router> </outbound> </service> > mvn mule-project-archetype:create \ -DartifactId=inventory \ -DmuleVersion=2.1.2

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