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The eCall Steering Group convened in Brussels in November 2005 to assess progress, discuss open issues, and plan next steps in enhancing emergency services through the implementation of eCall technology. Participants from various organizations, including insurers and industry representatives, acknowledged the potential life-saving benefits of eCall. However, concerns regarding the business case for the insurance sector were highlighted. The meeting emphasized the importance of collaboration, guidelines development, and the need for further studies to validate the public sector's benefits.
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DG eCall Steering group meetingBrussels November 2005
Content • Participants • Status of work • Open issues • Next step
Participants Confirmed • CEA • EurAPCo • Thomas Miller • Allianz AG Pending • ABI • GDV • RBS
Status of work • The BC 4 team is currently being built, a meeting needs to take place to set guidelines and organize work between members, exact date to be confirmed • Insurers welcome the initiative to improve emergency services efficiency and increase chances of saving lives as well as reducing the consequences of accidents • First assumptions are: • e-Call business-case looks to be positive for the public sector but return for Insurance industry is not obvious and needs in-depth studies to be assessed • If e-Call benefits can be proved for public sector, mandatory fitment by OEMs should be initiated by public institutions with or without public subsidy • Stand-alone e-Call initiative might not reduce insurance costs but extended usage of technology like stolen vehicle tracking or insurance process enhancements in general may enable more concrete returns (to be assessed) • E-Call is only one part of a series of measures with main focus on damage limitation, Insurers are also seeking for efforts in the prevention side
Open issues • Technical aspects: • Performance: • E-Call generator / transmitter • Voice and data carriers • Other infrastructures • PSAPs • Emergency services • On-board e-Call platform: • Bluetooth and/or nomadic devices • Device scalability • Buisiness model for Insurance sector: • Define range of potential applications (tracking, PAYD, Claims …) • Build corresponding business cases • Legal aspects: • System reliability / stability / maintenance • Liability in case of failure / service not delivered • cross-border cases / language issues • Role(s) of private Service Centers: • Enhanced service concept • Private PSAP concept
Next steps • Complete team building (by 09/12/2006) • Organize BC4 meeting (late 05 - early 06) • Agree on common approach • Set guidelines and organize work • Proceed with clarification paper • Proceed with Insurance business-case