Anne Lin, Pharm.D . Dean & Professor

1. Rosenberg Dialogue Series: Student Pharmacists & Care of the Underserved Anne Lin, Pharm.D. Dean & Professor

2. G. Avery Bunting Hall

4. Vision To provide exceptional pharmacy education by creating a model learning community dedicated to the transformation of societal health. Mission We educate student pharmacists to be compassionate, ethical professionals who improve medication use and provide quality patient care to a diverse population. We develop leaders and advance public health.

5. Mission We educate student pharmacists to be compassionate, ethical professionals who improve medication use and provide quality patient care to a diverse population. We develop leaders and advance public health. Knowledge Attitudes &Values Experience

6. Mission We educate student pharmacists to be compassionate, ethical professionals who improve medication use and provide quality patient care to a diverse population. We develop leaders and advance public health. • Social determinants of health • Health belief models • Communication strategies • Baltimore health statistics • Cultural competence • Pharmacotherapeutics

7. Mission We educate student pharmacists to be compassionate, ethical professionals who improve medication use and provide quality patient care to a diverse population. We develop leaders and advance public health. • Basilica Place • STAR • Gilchrist Hospice Care • My Sister’s Place • Our Daily Bread Employment Center • St. Jerome’s Head Start • Greenmount Senior Center • Shepherd’s Clinic • Helping Up Mission • The Arc Baltimore • Esperanza Center • Jenkins Senior Living AdvoCaring Program

8. AdvoCaring Program • Year 1 • Perform a needs analysis • Provide service according to the highest need of the agency • Provide a health screen for the clients • Year 2 • Update needs analysis • Use new clinical skills to provide service to the agency & clients • Year 3 • Update needs analysis • Use new clinical skills to provide service to the agency & clients • Year 4 • Capstone project

9. AdvoCaring Program • Complete medication cards • Creation of a “telenova” on safe medication use • Creation of educational materials • “Brown Bag” medication sessions • Appropriate handwashing • Compiled list of local pharmacies • Data collection – population served • Mobile HIV testing unit

10. AdvoCaring Program At the completion of the 2010-2011 academic year (138 students) 1609 discrete individuals have been served 2,238 hours provided

11. AdvoCaring Program “I feel compassion for the people that are served at the agency and it makes me feel like I would like to always be involved in some way even after I graduate.” “I am much more comfortable at my site. I see that we are making a benefit to the under-served population. During a blood pressure screening I found an individual who had chest pain and a high blood pressure and was able to persuade him to go to the hospital.”

12. President’s Higher Education’s Community Service Honor Roll 2012

13. Mission We educate student pharmacists to be compassionate, ethical professionals who improve medication use and provide quality patient care to a diverse population. We develop leaders and advance public health. Longitudinal Care Basilica Place Reister’s Clearing & Reister’s View Houses St. DePaul House St. Joachim House St. Luke Apartments Trinity House Women’s Housing Coalition

14. Longitudinal Care • Health literacy assessment – Newest Vital SignTM • Medication education • Determine the individual’s health beliefs utilizing the Kleinman model

15. Longitudinal Care “The student at first viewed the patient as a tool; he would visit the patient, take his blood pressure, ask questions and leave. He was more concerned about checking off the boxes on his assignment and getting back to school for class. When the patient tried to talk to him about his hobbies; the student redirected the conversation to medical issues. At the end of the semester the relationship had changed completely. After reading the assigned articles and small group discussions, the student realized that the patient was not the one that should be doing favors for him, but rather quite the opposite. The student is there to serve the patient in whatever way is necessary. If that means talking about the American Civil War then that is what the student did and leave non-essential medical issues for another visit.”

16. Longitudinal Care “One student mentioned that she and her patient often pray together before each session. She believes that the spiritual connection made between she and the patient has caused the patient to open up and share tragic life events, such as the recent death of her 2 daughters. The student recognized severe depression in the patient, and has also seen a decrease in the apathy that the patient shows towards taking her prescriber's recommendations.”

17. Longitudinal Care “Another student said he used the technique of empathetic listening . His patients is a war veteran who seemed closed at first. In addition, the patient was not adherent to his asthma inhalers and his home seemed to be in disarray. The student found that he could relate to the patient, being ex-military himself. He found that using the first two sessions to relate to the patient simply by listening and creating small talk allowed them to build a bridge of trust. Now, the patient has a clean home, and he seems more aware of his therapy.”

18. Longitudinal Care “One of the students is working with a patient that had a long history of smoking with co-morbid diseases.  She actually stopped smoking after the student has been working with her.  What is interesting about this case is that she now is an inspiration for other women at WHC to begin the journey of smoking cessation because they were well aware of how much she smoked!  The students have begun to share information with each other so that it can be used to benefit of their own patients.”

19. Vision To provide exceptional pharmacy education by creating a model learning community dedicated to the transformation of societal health. Mission We educate student pharmacists to be compassionate, ethical professionals who improve medication use and provide quality patient care to a diverse population. We develop leaders and advance public health.