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Hosted Fax Self-Paced User Training

This training module explains the three methods your system supports for receiving faxes: Email attachment, Website download, and FTP delivery. Each method has its benefits and drawbacks, impacting convenience and security. Email attachments provide the easiest access but are less secure. Website downloads offer better security but require more steps to retrieve faxes. FTP delivery balances convenience and security, storing faxes on your network like other files. Learn how to access and manage your received faxes effectively and understand the retention policy for faxes.

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Hosted Fax Self-Paced User Training

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  1. Hosted FaxSelf-PacedUser Training

  2. Module 4 ReceivingAFax

  3. The system supports three methods of fax delivery. Your Administrator selected one of these methods for you.

  4. Email attachment Most convenient, least secure Web site download Most secure, least convenient FTP delivery Convenient & secure but more complex

  5. Email attachment All users sharing a Fax Attendant will receive an email with the fax attached as a PDF

  6. Web site download All users sharing a Fax Attendant will receive an email with a hyperlink to the new fax

  7. 1. Click on the link and log in to the Web site 2. Your new fax will be displayed 3. You can Download it, Send it or Delete it 4. If you don’t delete it, it will be auto-deleted when it is 21 days old, whether it has been downloaded or not

  8. FTP Delivery All users sharing a Fax Attendant will receive an email with a hyperlink to the new fax

  9. 1. Click on the link 2. Your new fax will be displayed 3. The fax resides on your network like any other file

  10. You should now understand how your faxes are received and viewed. This is the last Self-Paced User Training Module.

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