1. Nonviolent Physical Crisis Intervention The goal of Nonviolent Physical Crisis Intervention is to provide the best care, welfare, safety and security to the individuals in your care.
2. Two forms of Aggressive Behavior
3. Two forms of Aggressive Behavior
4. Crisis Development Model An Integrated Experience Crisis Development: Staff Attitudes:
5. Processing Traumatic Stimuli Everyday Brain Function:
30% Emotional
70% Cognitive
Emotional - Traumatic Function:
70% Emotional
30% Cognitive
Post Trauma-
40% Emotional
60% Cognitive
6. Processing Traumatic Stimuli Stimuli enters the Thalamus. The Thalamus determines if the stimuli is threatening or non-threatening.
7. Processing Traumatic Stimuli The Thalamus sends the information to the Cortex and the Limbic Systems.
The Cortex organizes and interprets the stimuli.
The Limbic System adds the emotion content.
8. Anxiety Level Nonverbal Behaviors
A noticeable change or increase in emotions and or behavior.
Activity
9. Supportive Stance Reasons for using the Supportive Stance:
10. Nonverbal Behavior
11. Nonverbal Behavior Kinesics (body language)
Nonverbal messages transmitted by the movement or posture of the body.
(Level of comfort or discomfort in our personal space)
Examples of Body Language:
-crossed arms or legs -eye contact
-looking away -rolling eyes
-hand placement -speed of approach
-body posture
12. Para verbal Communication
13. Para verbal Communication
14. Para verbal Communication
15. Defensive Level Verbal Escalation
A slight loss of rational understanding and behavior.
17. Verbal Intervention Tips DO
Remain calm.
Isolate the situation.
Enforce limits.
Listen.
Be aware of non-verbals.
Be consistent.
DONT
Overreact.
Get in a power struggle.
Make false promises.
Fake attention.
Be threatening.
Use jargon (it tends to confuse and frustrate).
18. Empathic Listening is an active process to discern what a person is saying. Key elements to Empathic Listening:
Be non-judgmental.
Give undivided attention.
Listen carefully to what the person is really saying (focus on feelings, not just the facts).
Allow silence for reflection.
Use restatement to clarify message.
19. Precipitating Factors:
The internal or external causes of Acting Out Behavior that the staff has little or no control over.
20. Precipitating Factors: Influences:
-displaced anger -failure
-domestic problems -drugs/alcohol
-peer pressure -gangs
-lack of food/shelter -change in schedule
-death in family -lack of medication
-learning disability -illness
-mental illness -language/communication
-fear -loss of power
-self-esteem
21. Precipitating Factors: Looking at Precipitating Factors will help staff to:
1. Rational Detachment
The ability to stay in control or ones own behavior and not take the acting out behavior personally.
Integrated Experience
Concept that the behavior and attitudes of the staff impact the behavior and attitudes of the individual.
22. Staff Fear and Anxiety Fear and Anxiety are universal human emotions. Unproductive reactions:
Freezing-inability to react to a situation.
Overreacting
Psychologically-perceiving a situation worse than it is
Physiologically-motor skills do not function normally.
3. Responding inappropriately
Verbally or Physically Productive reactions:
Increase in speed and strength.
Increase in sensory.
Decrease in reaction time. Ways to control fear and anxiety:
Understand what makes us afraid.
Learn techniques to protect ourselves and the individual.
Use a team approach.
Learn physical intervention techniques to manage acting out behavior.
