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Unlocking Design Potential from Data: Demographics for E-Scheduling

Discover how to leverage customer data to shape your e-scheduling project creatively. Explore innovative design strategies and models to streamline workflows and enhance user experiences. Uncover communication gaps, improve artifact flow, and foster team creativity.

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Unlocking Design Potential from Data: Demographics for E-Scheduling

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Presentation Transcript

  1. Design from Data

  2. Demographic for E-Scheduling • What demographics should you be interested in being sure you interview for the E-Scheduling Project?

  3. BUT Design is NOT explicit in the data, it requires a creative leap Design of the System comesfrom the Customer Data

  4. Data guides, constrains, and suggests directions • See a fact about work • See why that fact matters • Recognize opportunities and implications of applying technology • Turn into concrete design ideas • Example: “The Electronic Napkin”

  5. Example: The Electronic Napkin

  6. Don’t Just AutomateRe-Engineer • Tim disain adalah mempunyai posisi yang unix untuk re-desian kerja practice • Model konsolidasi menyediakan semua gambaran dari work practices yang terkini • Peran pendifinisian ulangs, jalur komunikasi, layout fisik, urutan aktifitas dan penggunaan artifact.

  7. Consolidated Flow Model • Mencari peran Switching • reduce context switch overhead • Reduce redundant data entry • Support interface consistency across roles • Consider role separation • Automate roles • Look for Role Sharing • Tailor data and interface to user • Look for Communication Problems between Roles • Support lines of communication

  8. Consolidated Physical Model • The physical model shows constraints imposed by the environment and the structure people create within the constraints to get their work done. • Look for Communication Problems • Account for work being spread over various locations • Improve the flow of artifacts

  9. Consolidated Sequence Model • Reveals structure of the work • Intents, triggers, activities, strategies • What is the primary intent, and is it worth doing? • If it is worth doing, can the sequences and triggers be redesigned? • Eliminate steps • Automate steps • Eliminate breakdowns • Provide appropriate triggers

  10. Consolidated Artifact Model • Reveals structure and intent of artifacts • Information content, organization, usage • Look for ways to support intent • Support intent more directly • Support intents indicated by informal usage • Look for Information Content • Provide data automatically • Support Communication between roles • Look for Structure • Maintain the distinctions that matter to the user (implies strategy)

  11. Getting the Team to be Creative • What is creative thinking? • Use crazy, foolish, or impractical ideas as stepping stones to practical new ideas • Open yourself up to new possibilities and change. • Break the rules occasionally

  12. Creative Interfaces

  13. Creative Interfaces

  14. Creative Interfaces

  15. Creative Interfaces

  16. Creative Interface

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