iPassConnect TM 3.35 Universal Client New Features Overview

1. iPassConnectTM 3.35 Universal Client New Features Overview June 2005

2. iPassConnectTM 3.35 Universal ClientOverview • New features: • Updated GUI • Balloon Tips • Non-iPass Wi-Fi Network Support • Operating System support: • Windows 2000 • Windows XP • Languages: • English • Brazilian Portuguese • French • German • Japanese • Korean • Simplified Chinese • Spanish • Traditional Chinese

3. Updated GUI Feature Benefit • Available Wireless Networks norgy now displays: • SSIDs (instead of iPass-enabled Access Point) • Signal strength meter • Lock icons for WEP-enabled networks Easier for users to connect to the best available network. Sets the foundation for adding non-iPass Wi-Fi networks.

4. Updated GUI

5. Balloon Tips Feature Benefit iPassConnectTM displays a balloon tip from the system tray when a Wi-Fi network is available. Easier for users to determine Wi-Fi network availability.

6. Non-iPass Wi-Fi Network Support Feature Benefit • SSIDs iPassConnectTM can be configured to display all broadcasting SSIDs, regardless of whether they are iPass enabled. • iPassConnect assists users in getting connected to non-iPass Wi-Fi networks, which require additional information, by either storing a WEP key or opening a browser for authentication. Users have a single, universal client interface to get connected to any network type.

7. Non-iPass Wi-Fi Network SupportOverview • iPassConnectTM will display all broadcasting Wi-Fi networks: • Non-iPass Wi-Fi networks WILL NOT display an iPass icon next to them • WEP-enabled networks are indicated with a lock icon • On use, the following message appears

8. Non-iPass Wi-Fi Network SupportUser Experience • User selects the non-iPass Wi-Fi network and clicks Connect. • iPassConnectTM 3.35 associates the user to an access point. • iPassConnect begins looking for Internet access: • As soon as it gets to the Internet, iPassConnect launches the VPN • If the location requires a subscription or has a walled garden: • iPassConnect opens the browser for the user • User can accept terms and conditions • User can enter credentials for that provider • User can input credit card information to buy a day pass, etc. • iPassConnect continues attempting to find Internet access • When user connects to the Internet: • iPassConnect launches post-connect actions

9. Non-iPass Wi-Fi NetworkImportant Notes • Multiple personal Wi-Fi networks: • Must have non-iPass Wi-Fi enabled to have personal Wi-Fi appear • Users can disable non-iPass Wi-Fi. • WEP-enabled networks can be managed from Connection Settings.

10. iPassConnectTM 3.35 Summary • Easy on users: • The updated GUI and balloon tip makes connecting to Wi-Fi easier • The ability to manage and connect to all Wi-Fi networks through iPassConnectTM gives users a seamless experience regardless of network • Easy on IT staff: • iPassConnect 3.35 can reduce help desk support: • Presentation of SSIDs and signal strength on the main GUI gives better cues to users • Addition of non-iPass Wi-Fi network support gives users a consistent connection method regardless of network • Help desks don’t have to support a secondary Wi-Fi connection tool