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sap crm online training in india

"www.magnifictraining.com-""SAP CRM Online Training""contact us:info@magnifictraining.com or 919052666559,9052666558 By Real Time Experts from Hyderabad, Bangalore,India,USA,Canada,UK, Australia,South Africa."

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sap crm online training in india

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  1. Sap crm online training Online | classroom| Corporate Training | certifications | placements| support Magnific training India +91-9052666559 USA : +1-678-693-3475 Info@magnifictraining.com www.magnifictraining.com

  2. Sap crm online training Course Content for SAP CRM Online Training and Class room Training:- • Solution Overview(Introduction) • Getting to know mySAP CRM • mySAP CRM - The complete solution • CRM architecture & Component integration • Key capabilities of mySAP CRM • Channels of interaction • Careers @ mySAP CRM 2007

  3. Sap crm online training Base Customization/Master Data (SAP CRM7.0 & SAP ECC 6.0):- • Overview of CRM Server Technology • Account Management (Business Partner master) • Product master • Organization management • Territory management • Transactions processing • Items Categories • Activity management • Partner processing

  4. Sap crm online training CRM 7.0 Web UI Configuration:- • Interface Overview • IC Business Role • Navigation bar Profile • Logical Links • Layout Profile • Technical Profile • Component Workbench

  5. Sap crm online training Marketing:- • Introduction • Marketing planning & Campaign management • Marketing Calendar • Marketing Analytics • Segmentation of business partners • Segment builder tool • Personalized mail forms • External list management • Product Proposal • Lead Management

  6. Sap crm online training Sales:- • The Sales cycle • Opportunity Management • Copying control • Process in Quotation and Order Management • Quotation Management • Order Management • Special Functions in Quotation and Order Management • Visit Planning • Contract Management • Status Management • Transactions processing • Partner processing

  7. Sap crm online training Service:- • Overview of CRM Service • Installed Base Management and Individual Objects • Service Agreements and Service Contracts • Service Plans • Service Order Management • Product Service Letters • Complaints and Returns Management • Warranty • Case Management

  8. Sap crm online training E-commerce (Internet Sales):- • Introduction • B2B and B2c scenarios • Product catalog • Product proposals • Top n products • Cross selling • Up selling • Down selling

  9. Sap crm online trainng Customer Interaction Center (Web Client):- • Interaction center overview • Framework and components • IC Web functions • Communication Architecture • Creating IC Business Role • Configuring profiles of IC Business Role • Account Identification Profile • Agent Inbox settings • Alert Modeling • Scripting • Category Modeler

  10. Sap crm online training Mobile Sales:- • Introduction • Architecture and setup • Administration console • Client console • Mobile application studio • Mobile repository server • Middleware

  11. Sap crm online training CRM Middleware Overview:- • Concepts of Middleware • Administration Console • Adapter Objects • Initial Load, Delta Load • BDocs and types of BDocs • BDoc Modeler • Data exchange between R/3 backend • Monitoring and Error handling

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