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sap crm online training in chennai

www.magnifictraining.com - "SAP CRM(Customer relationship management)" Online Training contact us:info@magnifictraining.com or 1-6786933994, 1-6786933475, 919052666559, 919052666558 By Real Time Experts from Hyderabad, Bangalore,India,USA,Canada,UK, Australia,South Africa.

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sap crm online training in chennai

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  1. SAP CRM Online Training

  2. Introduction • CRM Customizing Fundamentals • Over view of CRM Architecture • Business Partner • Business categories • BP Roles & Grouping, BP Relationships • Business partner Hierarchy • Organizational Management • Organizational Model, Org Determination • Territory Management • Territory Hierarchy Levels USA: +1-6786933994,+16786933475 & India- +91-9052666559 Email:info@magnifictraining.com Visit :www.magnifictraining.com

  3. Marketing • Marketing Planner & Campaign Management • Marketing Calendar • Personalized Mail Forms • Segment Builder • Customer Segmentation, Attribute List , Info sets • Product Proposals • Campaign Automation • External List Management • Lead Management • Lead Questionnaire USA: +1-6786933994,+16786933475 & India- +91-9052666559 Email:info@magnifictraining.com Visit :www.magnifictraining.com

  4. Sales • Opportunity Management • Sales Cycles in Opportunity management. • Surveys and Questionnaire in Opportunity management • Order Management • Contract management • Copying Controls • Sales Cycle, Tools–Buying Centre & Sales Agent • Special functions in order management USA: +1-6786933994,+16786933475 & India- +91-9052666559 Email:info@magnifictraining.com Visit :www.magnifictraining.com

  5. Service • Service order management • Complaints and Returns • In-House Repair Management • Installed Base management • Installed Categories IB • Components • Objects, Object Family • Assign Object Family to IB Category • Service agreements and service contracts • Warranty claims USA: +1-6786933994,+16786933475 & India- +91-9052666559 Email:info@magnifictraining.com Visit :www.magnifictraining.com

  6. CRM User Interface ( Web UI) • UI concepts and UI V’s SAP GUI • Business roles • Authorization roles • Navigation bar profile • Work center link group • Direct links and logical links • Enhancing the existing business roles • Linking business role to org model. • Transaction launcher USA: +1-6786933994,+16786933475 & India- +91-9052666559 Email:info@magnifictraining.com Visit :www.magnifictraining.com

  7. SAP CRM Fundamentals • Introduction to SAP CRM • Basics and Architecture • SAP CRM Marketing • SAPCRM Sales • SAP CRM Services • SAP CRM Web Channel • SAP CRM Partner Channel Management • SAP CRM Interaction Center • SAP CRM Field Applications • SAP CRM Analytics USA: +1-6786933994,+16786933475 & India- +91-9052666559 Email:info@magnifictraining.com Visit :www.magnifictraining.com

  8. Base Customization of SAP CRM • SAP CRM Overview • Business Partners • Organizational Management • Product Master • Transaction Processing • Activity Management • Partner Processing • Actions • People Centric CRM USA: +1-6786933994,+16786933475 & India- +91-9052666559 Email:info@magnifictraining.com Visit :www.magnifictraining.com

  9. Experience on SAP CRM User Interface • Describe the different UI elements and know how to personalize them • Explain the concept of Business Roles and know how to maintain them • Understand the Navigation Bar • Customizing and how to integrate other web • Get a basic understanding of the architecture of the User Interface • Explain the Design Layer Concept USA: +1-6786933994,+16786933475 & India- +91-9052666559 Email:info@magnifictraining.com Visit :www.magnifictraining.com

  10. Customizing SAP CRM • Business Layer • Generic Interaction Layer: Basics • Business Object Layer: Transactional Services • Enhancement of Data Model with the Application Enhancement Tool • Enhancement of Generic Interaction Layer Components • Simple Objects • Presentation Layer • UI Component Development and Enhancement Concepts • Views, View Sets, Custom Controller, Window, Navigation USA: +1-6786933994,+16786933475 & India- +91-9052666559 Email:info@magnifictraining.com Visit :www.magnifictraining.com

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