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The Bridge

The Bridge. Moving from Task Analysis to Design. Bridge. Overview Assemble stakeholders Generate task flows Identify task objects Translate into screen objects Pros Cross-functional team User-centered Direct bridge to screen design Rapid results.

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The Bridge

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  1. The Bridge Moving from Task Analysis to Design

  2. Bridge • Overview • Assemble stakeholders • Generate task flows • Identify task objects • Translate into screen objects • Pros • Cross-functional team • User-centered • Direct bridge to screen design • Rapid results Task Flows -> Task Objects -> Screen Design

  3. Bridge – Materials People • Users • Stakeholders • Facilitator • Stuff • Round table • Index cards • Flip chart paper • Location • Conference Room

  4. Task Analysis Feeds Requirements • Workflow analysis uncovers problems - Users tell us: • How they currently work and what their problems are • How they would like to see these problems solved • Understands the context in which the problems occur and can write richer requirements that better describe the user’s needs • Help define the project scope • Set a strategy of where to grow your product • Prioritize the tasks to determine which release to include them

  5. Bridge – Process models • Big Picture - 50,000 foot view • Ranked by frequency and importance • Current Workflow • Issues and Bottlenecks • Blue Sky • Ranked by importance (user) and difficulty (development) • Realistic Workflow • BRIDGE • Object Identification • Protoyping

  6. How Our Process Works • Collaborative • Includes users, GUI developers, managed systems developers, tech writers, QA, Product Management • Low Tech • Uses index cards and sticky notes • Everyone can participate on an equal level • Quick • Other methodologies can take weeks or months to finish • A defined area can be completed in a day

  7. Outcomes from the Bridge Method • Structured workflows • Understanding of the work from the user’s perspective • The breadth of a user’s work • How a user thinks about tasks he/she performs in his/her day to day job • The areas that cause a user the greatest headaches • Ways that they would like to perform the work if they had their way • Objects the user needs to manipulate in the interface • A rough sketch of the foundation of the interface

  8. Big Picture Example

  9. Current Workflow Example

  10. Blue Sky Example

  11. Task Object Example • Object Name Application • Definition A GUI contrived type of Storage Asset Group • Properties • Description Name • Storage Assets Owner • Budget Service Level Agreement • Allocated Storage Mirror(s) • User selected attributes Quota Size • Quote file system(s) Quote Used Amount • Utilization history Event History • Configuration History Backups • Policies • Actions • Create Trend/Graph • Modify Delete • View Add/Delete Policy • View history Model • Backup Move • Migrate/RecallEstablish/Split/Reestablish/Delete Mirror Add/Edit/Delete user selected list • Apply predefined filters • I’m In • PSMS • In Me • Backup • Hosts • Files • Partitions(raw)

  12. Paper Prototype Example

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