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CRITICAL INCIDENT STRESS MANAGEMENT

CRITICAL INCIDENT STRESS MANAGEMENT. Common Causes of Stress. What is Critical Incident Stress?. A normal reaction, by normal people, to an abnormal event. Causes. Death or serious injury of a person Suicide or unexpected death Multiple patient incident Death of a child

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CRITICAL INCIDENT STRESS MANAGEMENT

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  1. CRITICAL INCIDENT STRESS MANAGEMENT

  2. Common Causes of Stress

  3. What is Critical Incident Stress? • A normal reaction, by normal people, to an abnormal event

  4. Causes • Death or serious injury of a person • Suicide or unexpected death • Multiple patient incident • Death of a child • Serious injury or death of the patient or bystander during the rescue

  5. Causes – Cont’d • Situations when there is personal identification with the patient or the circumstances • Any incident that attracts media attention • When the signs, sounds and/or smell of the incident are so distressing as to produce a high level of immediate or delayed emotional reaction

  6. Signs and Symptoms • Physical: • Sudden fatigue • Nausea or vomiting • Shock-like symptoms • Twitching or tremors • Thinking process: • Memory loss • Inability to clearly identify things by proper terms • Confusion • Impaired thinking • Reduced attention span

  7. Signs and Symptoms • May also experience • Irritability/Frustration • Difficulty in concentrating/Sleeplessness • Flashbacks/nightmares • Displays of anger • Extremely self-critical of personal skills and questioning ability to provide help

  8. Treatment • The sooner an incident is discussed, the better • Talk to a trusted Patroller • Talk to those Patrollers involved • Discuss each incident at “Boots Off” meeting • Contact a CISM Team member

  9. Do’s and Don'ts Do: • Talk about it • Maintain your routine • Eat well • Spend time relaxing and on hobbies • Accept your symptoms are perfectly normal • Connect with CISM team • Learn more about delayed stress • Expect the incident to upset you

  10. Do’s and Don'ts Don’t: • Avoid friends and family • Avoid work • Question your sanity • Drink to excess • Try to explain away the incident • Expect immediate recovery • Believe that you are the only one experiencing symptoms • Ignore the symptoms…they will not go away by themselves

  11. Interventions • One-on-One • Defusing • Debriefing • Follow-up CONFIDENTIAL!!!

  12. Critical Incident Stress Management is critical to the well-being and health of our CSPS team Please do not hesitate to use it!

  13. Relieve Your Stress!

  14. Useful Resources Critical Incident Stress Foundation www.icisf.org Association of Traumatic Stress www.atss-hq.com

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