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T-Systems UK

T-Systems UK . Tilbrook, Milton Keynes 7 th February 2007. T-Systems UK Europe’s Leading ICT and BPO Provider. Deutsche Telekom AG. Wireless communication. Broadband/fixed line. ICT services. Turnover of € 29.4 bn EBITDA € 9.8 bn 86.6 million customers. Turnover of € 26.0 bn

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T-Systems UK

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  1. T-Systems UK Tilbrook, Milton Keynes 7th February 2007

  2. T-Systems UKEurope’s Leading ICT and BPO Provider Deutsche Telekom AG Wireless communication Broadband/fixed line ICT services • Turnover of € 29.4 bn • EBITDA € 9.8 bn • 86.6 million customers • Turnover of € 26.0 bn • EBITDA € 9.9 bn • 41.2 million fixed lines • 8.5 million broadband lines • 14.0 million ISP customers • Turnover of € 12.9 bn, • EBITDA € 1.6 bn • T-Systems provides tailored ICT and BPO solutions for corporate customers • Top 3 ICT provider in Europe Consumer customers Corporate customers T-Systems’ key market message is that it provides business flexibility, not just in how services are delivered but also in how it engages with the customer Source: T-Systems, Deutsche Telekom Annual Report 2005 From OVUM report on ICT Strategies, 17th November 2005

  3. Industries Geographies T-Systems UKStrategic Overview Solutions Focus on ICT-intensive solutions where combined Telecommunications/ IT offerings enable end-to-end responsibility • Industry-specific solutions • Horizontal solutions Become the preferred ICT partner through distinct industry knowledge • Automotive • Telco and Media • Services • Public Sector • Utilities • Finance Become the No.1 European ICT provider through focused international growth in: • UK • Switzerland • Italy • France • CEE • Austria

  4. IndustryLineAutomotive Global Partner to the Automotive Industry. Innovation Technology Processes Products What we do in Automotive.. We are the global partner to theautomotive industry. OEMs,SuppliersandDealers Relocation of added-value Modeloffensives Market Brandpositioning Highinvestment Customers TimetoMarket Flexibleproduction Region-based variations Customer requirements Globalcompetition "Moreforless" Globalprocurement Highdemandforindividualization,shorterdeliverytimes,… M&A Decliningsalesfigures,overcapacities Decliningbrandloyalty Increasinglegalrequirements

  5. Added-Value Offer RegionalApproach What we do in Automotive..We provide ICT services which span the length of the automotive value-added chain. Automotive Processes Engineering Marketing, Sales &Services Supply Chain and Production Corporate Management Retail Production Preparation & Support Production & Control Purchasing & Logistics Service Distribution Logistics Sub-Process Product Definition & Development Order & Capacity Mgmt. Marketing & Sales Manufacturing Process Consulting InCarSolutions Automotive Solutions & Services SCM/Supplier Integration Retail Consulting Finance Procurement Product Definition Mgmt. Digital Product Creation Diagnostics Digital Factory Marketing Supplier Integration & Management Purchasing Solutions Production Planning Engineering Process Consulting Collaborative Engineering Manufacturing Engineering Capacity Management Technical Documentation Inventory Management Market Services Controlling IT Service Management Sales Embedded Control (InCar Software) Demand / Inventory Planning Ordering Order Fulfillment DMS & Platform Services Human Resource Engineering Integration Solutions Logistics Solutions Shop Floor Control Solution Warranty & Goodwill InCarEngineering Solutions Embedded Check (Diagnostics) ECU – Quality Control Sol. VehicleManagement QualityControl Warehouse Management & RFID Data Management JIT / JIS Solutions Technical Document Management Embedded Complete (Test & Integration; HiL, TestC) Digital Factory in Production Financial Services Mobile Services Embedded Life (E/E Process & Data Mgmt.) Electronic Data Interchange Automotive Supplier Solutions (gEXPRESS, ZEDA) Embedded Telematics (Embedded Functions) Cross Services Enterprise Business Integration Security Management Business Intelligence Enterprise Content Management Test Factory Engineering Workplace Management Application Lifecycle Management Services

  6. Who we work with... Just some of the Manufacturers, Importers and Dealer Groups plus many Individual Retailers.

  7. Why Automotive is very important to us.. A key Industry Line to T-Systems. • Automotive is part of our heritage and tradition (debis and gedas) • Unrivaled knowledge and skills globally • We are already number 3 Automotive ICT supplier in the world • We are responsible for key IT services and processes for 2 of the UK’s main importer / manufacturer • It is one of our key focus industries for growth • Industry consolidation provides global players with a distinct advantage

  8. Our Automotive Aspirations.. From our solid foundations we still expect to grow • We aim to be the worlds number 1 ICT provider by 2010 • Be recognised as being first in responsiveness, service and satisfaction • Extend our range of services and solutions to cover the entire value chain • To transform our clients businesses to be faster, leaner and more successful • Be the Preferred Partner for the entire value chain. • Be known for our innovative solutions

  9. Additional expertise and capacity.. To fulfill our aspirations we need skilled and experienced people • Consultants and specialists are the first people required when engaging with the customer to demonstrate capability and extend the scope of the opportunity • We need to respond quickly to our clients demands in an environment where demand is unpredictable in focus and quantity • We do not retain sufficient resources to satisfy peak demands • We need to be able to partner with organisations that have skilled and knowledgeable staff to fill the gaps in our capability and increase our capacity

  10. What we look for in Consultants.. Our consultants must share the values of the organisation and demonstrate the following characteristics • Knowledge • Experience • Professionalism • Represent T-Systems • Passion for delivery

  11. Thank you

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