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eNlightBot : AI Enabled Chatbot Platform

95% Consumers Believe u2018Customer Serviceu2019 is Going to be the major beneficiary of Chatbots. Have a look at the presentation to know more.

manoharparakh
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eNlightBot : AI Enabled Chatbot Platform

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  1. ESDS Software Solution Pvt. Ltd. The Digital Transformation Catalyst https://www.esds.co.in

  2. AI Enabled Chatbot Platform ESDS eNlightBot https://www.esds.co.in

  3. Consumers Believe ‘Customer Service’ is Going to be the major beneficiary of Chatbots - Mindbrowser 95% Of All Customer Interactions will be Powered By Chatbots - Gartner 85% 80% Of Businesses will want Chatbots by 2020 2021 Year of Chatbots https://www.esds.co.in

  4. Key Features Experience Dialogue Management, Video, Images, Emoticons, Voice Technology, Designed to Mimic Human Interactions Scalability & Security Intelligence Scalable – Vertical (Features), Scalable – Horizontal (Users), Automatic Updates Switching between Virtual & Real Agent, Business Specific Intelligence, NLU Integration Integration with Backend Systems, API Access, Site Search, Single Sign On, Ticketing Systems & CCM Software https://www.esds.co.in

  5. SOCIAL MEDIA Why should you use ESDS’s EnlightBot https://www.esds.co.in

  6. Specialist Virtual Agent 03 Easy Assistance without Delay 01 Increases End User Satisfaction 05 Identifies Cross-Selling and Up-Selling Product and Services 02 04 Offers Personalized Banking Service and Assistance Provides Self Service to End-Customers https://www.esds.co.in

  7. Natural Language Understanding Emulates Human Conversation and Understands Context to Complete Transactions Gives Personalized Responses by Learning about the User Executes Transactions on Behalf of User Handles Complex Intents Expedites Resolution through Proactive Services https://www.esds.co.in

  8. Thank You https://www.esds.co.in

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