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North Tyneside Council Participation and Engagement Team

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The North Tyneside Young Person's Health Reference Group champions the 'You're Welcome' program, designed to make health services more accessible and welcoming for youth. Through training and accreditation as Young Verifiers, we enhance the quality of services while incorporating young people's voices. Our achievements include developing sexual health services, promoting healthy eating, and providing training for health professionals. We aim to expand our reach, recruit more youth, and ensure that services across North Tyneside are recognized for their youth-friendliness. Join us in making a difference!

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North Tyneside Council Participation and Engagement Team

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  1. North Tyneside CouncilParticipation and Engagement Team ‘You’re Welcome’ rocks my socks! 

  2. Who we are? • We are the North Tyneside Young Person’s Health Reference Group. • Our main role is to support health services through ‘You’re Welcome’. • We are also Young Verifiers, so we are trained to accredit services

  3. What is ‘You’re Welcome’? ‘You’re Welcome’ is a programme that helps health services become more young person friendly. What’s the point? • By improving accessibility and the quality of services for young people, ‘You’re Welcome’ empowers young people to access services which meet their needs.

  4. Key areas of ‘You’re Welcome’ • Access • Publicity • Confidentiality and consent • The environment • Staff training, skills and attitudes • Joined up working • Monitoring, evaluation and involvement of young people

  5. Why are we involved? • United Nations Convention on the Rights of the Child. • Article 12 • Article 24 • Department of health say services should involve young people!

  6. What we have done! In the last two year we have… • Been involved in developing Sexual Health services • Led on consultation around ‘Healthy Eating’ • Conducted verification visits across the borough and beyond • Been involved in creating guidelines and protocol for services

  7. What else have we done? As well as this we have.. • Delivered training to health professionals • Led workshops for children and young people • Led workshops for health professionals • Bid for funding for to produce resources for young people and for services • Supported Services in becoming young person friendly

  8. CD ROM resource We are producing a resource for You’re Welcome for North of Tyne services. Our idea led us to link with young people in Northumberland. Here is a snippet of the artwork we are using throughout the CD ROM.

  9. What we want to do in the future… • Expand and recruit! • Do more! • Stay involved with ‘You’re Welcome’! • Spread the word to young people! • Get more services in North Tyneside accredited!

  10. What has the project done for you? The project has; • Helped us communicate and work with many other people • Meet lots of others • Be involved in lots of services • Learn about health • Many of us now want a career in health

  11. Thank you for listening  For further information please contact Kat Telfer (Children’s Participation Officer) on (0191) 643 8765 or through kathryn.telfer@northtyneside.gov.uk Any questions?

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