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How to Handle Misrouted Articles in the Sorting Department

This guide provides a comprehensive overview of the process for documenting and managing error entries related to misdirected or missing articles in labelled bundles within the sorting department. It details how to create error entry reports, including essential components such as Office of Receipt, dates, and specific details of the articles involved. By following these guidelines, employees can ensure that misrouted items are efficiently dealt with and stressed the importance of preventing future occurrences.

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How to Handle Misrouted Articles in the Sorting Department

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  1. HOW TO MAKE ERROR ENTRIES? SORTING DEPARTMENT Presentation 4.2.3.1

  2. Missent Articles in Labelled Bundles say 10 articles • EE No 001 Office of Receipt • Date Date of despatch • In your Sorting Bundle addressed to this office dated _______, the following 10 articles were received missent. • The articles were despatched to the correct destination by this office. Kindly avoid such missents in future. • Date stamp HSA

  3. Articles received without facing in the Labelled bundles • EE No 002 Office of Receipt • Date Date of despatch • In your Sorting Bundle addressed to this office dated _______, the articles were received with out facing. They were faced and despatched to the correct destination by this office. Kindly avoid such omissions in future. • Date stamp HSA

  4. Missent or misdirected Labelled Bundle say 5 bundles • EE No 003 Office of Receipt • Date Date of despatch • In your Mail/L Bag addressed to this office dated _______, the following LBs are received missent/misdirected. • The bundles were despatched to the correct destination by this office. Kindly avoid such missent/misdirection in future • Date stamp HSA

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