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New Faculty Orientation

Welcome to WKU! Our IT Division is here to support new faculty with essential technology resources. Access your accounts, including WKUID, NetID, and email services, through our IT Helpdesk, available Monday to Friday from 7 AM to 10 PM. Discover tools like Blackboard, WKU Portal, network printing, and specialized training on software like Microsoft Office and Adobe Creative Suite. Utilize student technology centers and various conferencing services for your needs. For assistance, contact us at 270-745-7000 or visit www.wku.edu/it.

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New Faculty Orientation

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  1. New Faculty Orientation

  2. Information Technology Divisionwww.wku.edu/it

  3. IT Helpdesk www.wku.edu/it/helpdesk www.wku.edu/it/chat 270-745-7000 • Monday – Friday 7:00 AM – 10:00 PM • Saturday 8:00 AM – 8:00 PM • Sunday 12:00 PM – 8:00 PM

  4. Accountswww.wku.edu/it/accounts NetID WKUID

  5. NetIDwww.wku.edu/it/accounts/netid • Active Directory (network login) • Exchange/email/ calendar • TopNet • MyStuff • Network printing • eSignature • IT Service Catalog • Blackboard • WKU Portal • WKU Infoview • WKU VPN • WKU Wireless • Misc. WKU Services

  6. Other Accounts • WKUID • TopNet • Request programming services • Banner User ID • Banner • Online Banner Reports

  7. WKU Portalportal.wku.edu

  8. Email & CalendarOutlook

  9. Email & Calendaremail.wku.edu

  10. Bannerbanner.wku.edu

  11. TopNettopnet.wku.edu

  12. InfoViewinfoview.wku.edu

  13. MyStuffmystuff.wku.edu

  14. Technology Training www.wku.edu/it/trainingit.training@wku.edu www.wku.edu/it/videotutorials Training Calendar Session Descriptions Video Tutorials

  15. Available IT Trainingwww.wku.edu/it/training Microsoft Office 2010 Adobe Creative Suite 5 OU Campus Other Supported Software

  16. Training Online Blackboard ADA for Online Courses Adobe Captivate Adobe Connect Adobe InDesign Adobe Photoshop OU Campus Respondus Tegrity TurningPoint Clickers

  17. Blackboardblackboard.wku.edu

  18. Blackboard Mobile Learn

  19. iWKU

  20. Technology Resource Centerwww.wku.edu/it/trc • Specialized equipment and software • Equipment for checkout: • Still Cameras • Video Cameras • Audio Recorders • Laptops • Projectors • Much more!

  21. Instructional Design & Graphic ServicesMass Media & Technology Hall, 2nd Floor

  22. Communication & Network Services • Campus Phone Services • Local dialing to Bowling Green, Owensboro, and Glasgow • Long distance services • Voicemail • International service (upon request) • Network services • A highly reliable modern data network providing the foundation for IT services.

  23. Cellular Discounts • WKU Employee Discount: AT&T: 17% Sprint: 23% • To Obtain WKU Employee Discount: • Go to local cell phone store Or • Go to WKU Cellular Portal • www.wku.edu/it/cellular • Click Cellular Discount Portal

  24. Room-BasedVideo Conferencing Services Network of 52 Video Conferencing Rooms & Endpoint Across all WKU Sites: Bowling Green / Elizabethtown Fort Knox / Glasgow / Owensboro South Campus

  25. Desktop-BasedVideo Conferencing Services Adobe Connect ProFunctionality Includes: • Polls / Quizzes (including short answer) / True/False • Collaborative Screen Sharing & Desktop Sharing • Whiteboard • Two-way Audio / Video Capabilities for smaller sessions • Chat Feature • Upload/Download Files

  26. Conferencing Resources • www.wku.edu/it/conferencing/ • Conferencing and Audiovisual Overview, under “IT Services” webpage • To Schedule Desktop or Room-based V/C Training • To Request Further Information on Collaboration Capabilities at WKU • To Schedule IVS Class: • jessica.steenbergen@wku.edu

  27. Student Technology Centerswww.wku.edu/it/labs • Cherry Hall • Thompson Complex Center Wing • Snell Hall • Helm Library • Grise Hall • Mass Media & Technology Hall • South Campus (inset)

  28. Campus Wirelesswww.wku.edu/it/network • “WKU-SECURE” is the recommended network for WKU F/S. • “WKU-WIRELESS” is available for devices that can’t take advantage of the added security of “WKU-SECURE.” • “WKU-GUEST” is a special, restricted network available for guests.

  29. Software Centerwww.wku.edu/it/sms Available at No Charge ArcGIS Mathematica Microsoft Office Jaws Respondus SPSS SAS TurningPoint

  30. Software Centerwww.wku.edu/it/sms Other Software Available Adobe Creative Suite Adobe Acrobat Adobe Dreamweaver Adobe Photoshop Microsoft Visio Microsoft Project Apps for iPad

  31. Software Centerwww.wku.edu/it/sms Available for Personal Use • Symantec Endpoint Protection • Microsoft Office Home Use Program • Office 2013 (PC) • Office 2011 (MAC) • Adobe Creative Cloud

  32. Computer Purchasewww.wku.edu/it/discounts-purchasing • Dell WKU Personal Purchase Program • WKU Education Apple Store

  33. College Technology Consultants • Todd Chappel- College of Health and Human Services • Kurt Fattic- Potter College of Arts and Letters • Eric Fisher- Library Systems Office • Thomas Gaffin- Glasgow Regional Center • Sondra Johnson- Elizabethtown Regional Center • Denis Mujic- Honors College • Casey Peden- Ogden College of Science and Engineering • Cody Turner- Gordon Ford College of Business • Lee Underwood- Owensboro Regional Center

  34. Desktop Support • Computer Provided • Included Software: • Microsoft Office 2010 • Symantec Endpoint Protection • Active Directory • Web Browser • Onsite Technology Support

  35. IT Helpdesk 270-745-7000 www.wku.edu/it/helpdesk www.wku.edu/it/chat www.wku.edu/it/systems-status

  36. IT Service Catalog

  37. WKU Technology Jump Startwww.wku.edu/it/employees

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