Phase II Portfolio Presentation

1. Phase II Portfolio Presentation Team 2: Affoue Konan Brian Balzer Chun Lau Derek Bennett John Parton Monica Siengo Tech 682-003: Tech Systems Assessment & Innovation Dr. John W. Sinn Fall, 2004

2. Phase II Portfolio Presentation Contents Tool 10: Planning and Evaluating Change Objective Findings Recommendation Tool 11: Political Correctness, Ethics, Technological Diversity Objective Findings Recommendation Tool 12: Environment And Resources, Global Issues For The Future Objectives Findings Recommendation Conclusion

3. Tool 10: Planning and Evaluating Change Objectives • Evaluate technical capabilities for the cultural diversity • issues relative to technology transfer. • Evaluate customer requirement versus supplier capability. • Analyze the combined ranking of requirements and • capabilities to determine impact of technology transfer • Analyze the fundamental role technology plays in change • process and its impact on employee performance. • Assess viability of technology transfer to developing cultures • Analyze the impact of technology transfer to developed • cultures

4. Tool 10:Planning and Evaluating Change Findings • Automation and prioritization of customer requirements • Training and education on robotics • Waste management and control • Poor infrastructure for technology transfer in developing • cultures • Union resistance to change at German plant • Supplier delivery timeline not matching customer requirements • Change in management approach • Improvement: Reduced slag, weld burns, or cold welds

5. Tool 10: Planning and Evaluating Change Recommendations • Analyze the functional requirements of the supplied product • Train employees for performance improvement • Provide priority rating for customer requirements • Provide rating for supplier technical capabilities • Analyze leadership quality, moral and ethical responsibility • Address waste management and control • Improve assessment criteria of production tools and process • Speed up automation of customer requirements • Practice diversity and integration for success in technology • transfer • Adopt Kaizen management style

6. Tool 11: Political Correctness, Ethics, Technological Diversity and Civility Objectives • Use cultural, failure mode and safety procedures SDA tools to identify and analyze key issues during the transfer of technology. • Analyze how SPSACA and FMEA can be applied for improvement. • Identify severity, frequency of occurrences and methods of • detection for the failure modes. Calculate the Risk Priority • Number. • Describe environmental impacts of the failure. • Identify and determine root causes for safety issues and • hazards in the technology transfer.

7. Tool 11: Objectives (Contd.) • Document and implement standard safety policies and • procedures. • Identify corrective actions. • Identify potential cultural challenges for technology transfer. • Research German culture and societal issues to ensure • compatibility with venture. • Apply CPCATCP to promote cultural diversification and • integration. • Use Cause and Effect analysis to tailor appropriate training for • workers and management.

8. Tool 11: Political Correctness, Ethics, Technological Diversity And Civility Findings • Unstable social and political situations in South Africa. • Lack of government regulations for environment and safety. • Opposition from manual workers for the introduction of robots. • Germans have very defined and rigorous negotiating blocks for Union Labor and owner corporations. • Hierarchical culture that limits communication and team building.

9. Tool 11: Findings (Contd.) • Highly skilled industrial labor force is readily adaptive to improvements resulting from the process of applying SPSACA and FMEA. However, lack of skilled labor in a Third World country will require implementation of actions from the SPSACA and FMEA. • Usage of flammable dunnage from the supplier of spindle rods is a fire hazard at the robotic welding cell. • Slag, splatter and pit holes are resulting from the welding process caused by welding mix, robotic arm tip bounce and low pressure in the pneumatic clamping process. • Many defects were noticed during production: deformed brass seat. • Production room not equipped with ventilation system.

10. Tool 11: Political Correctness, Ethics, Technological Diversity And Civility Recommendations • Production room should be equipped with ventilation system. • Consider green manufacturing and assess costs, tax breaks, etc. • Hardened steel seats should be produced instead of brass block seats. • Safety for workers and facility. • Environmental protection. • Practice cultural diversification and integration. • Approach unions immediately and with an open mind.

11. Tool 11: Recommendations (Contd) • Train highly skilled workforce in programming PLC for controlling movement of robotic arms. • Welding Manager needs to change the welding mix to O2 and Helium for cleaner burn to resolve the slag issue. • Welding Technicians need to adjust the pressure by increasing it in the pneumatic clamping system. • The welding suppliers should make an ionized filtering / ventilation system. • Purchasing must have supplier of spindle rods change dunnage to a nonflammable material with a gate to allow workers to easily retrieve parts from the container.

12. Tool 12: Environment And Resources, Global Issues For The Future Objectives • Analyze internal and external environmental issues • Identify corrective action • Narrow cultural issues into three baskets of direction and concern: • German Labor Unions • Corporate Organizations (Associations) • Life Style issues • Identify main cultural challenges and obstacles of technology transfer • Research German culture and societal issues for compatibility • with venture

13. Tool 12: Objectives (Contd.) • Identify required leadership quality at macro and micro levels to • develop and enforce environmental policies and regulations. • Analyze technologists’ moral and ethical responsibility in transfer of • technology. • Determine corporate environmental responsibility • Analyze union issues as high Risk Priority area • Revisit Failure Mode (FMEA) and the ensuing Effects.

14. Tool 12: Findings • Required: • Effective environmental conservation program • Strong and responsible leadership • Development and implementation of policies and procedures • on waste and resource management, recycling and safety of workers • Elimination/reduction of emission of carbon dioxide • Elimination/control of other atmospheric pollutants • Develop relationships with political power bases to gain support • Promote public awareness and involvement in conservation • Support for environmental educational programs at local educational institutions by funding, and/or scholarships,

15. Tool 12: Findings (Contd.) • Required: • Concern for quality of life issues • Train employees on environmental regulations • Practice technological moral and ethical responsibility

16. Tool 12: Recommendations • Train employees on environmental issues. • Maintain data and documentation on environmental issues at • the company plant • Apply for ISO certification in environmental conservation • Approach unions for negotiation, collaboration and cooperation • Consider green manufacturing and assess costs, tax breaks, etc.

17. Tool 12: Conclusion There is need for strong leadership at the macro and micro level to ensure main cultural challenges and obstacles are addressed, and environmental issues are not compromised. Furthermore, moral and ethical responsibility must also be adopted. These are challenges that require patience and technologists’ creative intervention for transfer of technology to succeed.