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The Power of Informed Choice

The Power of Informed Choice. Objectives. At the conclusion of this training, participants will be able to: Understand the benefits found in providing Informed Choice. Define their role as a leader in providing Informed Choice . Create solutions through implementing Informed Choice .

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The Power of Informed Choice

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  1. The Power of Informed Choice

  2. Objectives At the conclusion of this training, participants will be able to: • Understand the benefits found in providing Informed Choice. • Define their role as a leader in providing Informed Choice. • Create solutions through implementing Informed Choice. • Draw on resources to build and sustain Informed Choice. • Work through the challenges of delivering Informed Choice. • Take next steps to implement Informed Choice.

  3. Agenda • Overview: The Power of Informed Choice • Your Role in Providing Informed Choice • Creating Solutions Through Informed Choice • Tools for Supporting Informed Choice • The Challenges in Delivering Informed Choice • Conclusion: Taking Next Steps

  4. A person has made an informed choicewhen he or she has made a decision based on a good understanding of the options available and a good understanding of how that choice may affect his or her life. A person can make an informed choice on his/her own or may ask family members, friends or others for assistance if the individual needs help making a good decision. Informed choices can be about everyday things, like what to wear, or big life changing things like where to live, what kind of work to do, or who to be friends with. These decisions can also be about what kinds of services or supports someone wants or needs, and where and how to get them. When making an informed choice, a person should understand the possible risks involved and what can be done to reduce the risks.  A person should also realize that his/her ability or desire to make choices may change over time, or may be different for different kinds of decisions.  Personal choices should be respected and supported by others involved in the person’s life. Informed Choice: The Concept

  5. What is the difference between “Choice”and “Informed Choice”?

  6. What real life examples can you share that illustrate the concepts of“Choice” and“Informed Choice”?

  7. Why is there power in “Informed Choice”?

  8. What are the benefits of “Informed Choice”?

  9. Bingo • Find someone who matches the square’s description. • Have them sign the square. • If there aren’t enough people physically present, you may use a ‘real life’ example of a colleague or someone you’ve supported if they meet the criteria defined in the square. • To win you must fill in 5 names in a row (no duplications allowed.

  10. Promoting Informed ChoiceWorks for Everyone

  11. What are the qualities that makes an MSC successful?

  12. Types of Leadership Personal Leadership Spontaneous Leadership Positional Leadership

  13. Control vs. Influence Influence Control No Control or Influence

  14. What can you control as an MSC in providing Informed Choice? • What may you have influence over as an MSC? • What can we do to enhance our influence as an MSC?

  15. Are MSCs often expected to be like Super Heroes?? What other super hero do you feel like at times?

  16. Ultimately MSCs should use their “power of influence” to support people when they need it. Once the tools are given, they go on to help someone else in need.

  17. Creating Solutions Through Informed Choice

  18. Three Strategies • Listening Empathically • Focusing on the Real Need • Building For Interdependence

  19. Creating Influence Through Listening Why Is Communication Important?Why Is Communication Difficult?

  20. Levels of Listening Level I: Passive Listening Level II: Active Listening Level III: Empathic Listening

  21. Focusing on the Real Need What is a VIP?

  22. Basic Individual Needs • Be heard and be understood • Belong and contribute • Feel stable and in control • Feel significant and special • Be successful and reach one’s potential

  23. Think about the individuals to whom you provide support —what are their needs?

  24. Building For Interdependence Dependence Directed Independence Coordination Interdependence

  25. I Choose/We Choose “I Choose” is one of the most powerful statements we can make independently. “We Choose” is one of the most powerful statements we can make interdependently.

  26. Sharing Examples of Best Practices in Helping People Make Informed Decisions

  27. Did Anyone See a UFO?

  28. Tools for Supporting Informed Choice

  29. Tools for Supporting Informed Choice(Activity) • In each group, identify a recorder to write down as many tools as come to mind. • Be as specific about those tools as possible. • Make sure those tools are available resources in your region.

  30. Some Resources Identified Include: • Literature/Media • Events/Meetings/Classes/Education • Technology • Facilities • Supporting Individuals • Transportation/Travel • Health/Nutrition/Wellness • Pets • Emergency Services • Lists • Government/Volunteer Organizations • Others?

  31. The Challenges in Delivering Informed Choice

  32. Three Challenges in Delivering Informed Choice • Acting ethically in serving the best interest of the person. • Creating support in promoting Informed Choice. • Acting with courage.

  33. The Ethics of Serving the Best Interests of Others • What are the preferred behaviors or ethics we would do well to follow? • What are the ethical challenges we face as we meet the needs of the individuals we serve? • How can we avoid these ethical dilemmas in the first place?

  34. The Ethics of Serving the Best Interests of Others 4. How is an issue made more ethical or less ethical through collaboration? 5. How can you get people to do the right and ethical thing? 6. What do you do when there is a gap between the agency’s policies and what the individual wants or what will help the MSC get the job done?

  35. In collaborating through networking, how could we better: • Determine the roles we play? • Hold each other accountable? • Appreciate differences? • Communicate with others?

  36. Role Play • One of the biggest issues faced promoting real Informed Choice has to do with the risks associated (often real, sometimes just feared). • People often view these risks differently based on their roles. • Only through collaboration can we create the support needed to promote true Informed Choice.

  37. In these upcoming role plays you will all assume various roles: • We will assign the groups. • Each group will have: • an individual being served • an MSC, and • an agency representative 3. Some groups will have parents and/or quality management agency staff.

  38. Each team will review its assigned scenario and address the situation, keep in mind the following: Who gets to determine the role each of you play? What are each of you accountable for? What strengths and supports does each person bring to the situation? How can you communicate in a way that is supportive of your different roles and invites a solution for the person you are trying to support?

  39. Courage comes from the French word “cœur” for…

  40. Fears: • The Event • The Emotions • “I Can’t Handle It!” • Embarrassment • Failure • Ridicule • Helplessness • Sadness

  41. Beliefs Fear “Courage is not the absence of fear, but rather the judgment that something else is more important than fear.” --Ambrose Redmoon

  42. Did Anyone See a UFO?

  43. Conclusion and Taking Next Steps

  44. “We are what we repeatedly do. Excellence, therefore, is not an act, but a habit.”--Aristotle

  45. ....and that’s what you do everyday

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