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DoD Safe Helpline

The DoD Safe Helpline offers confidential and anonymous crisis support for adult service members who are victims of sexual assault. Available 24/7 worldwide, users can "click, call, or text" to receive immediate assistance. The service provides seamless referrals to Sexual Assault Response Coordinators (SARC), legal, medical, and civilian resources. Administered by the Department of Defense in partnership with RAINN, the Safe Helpline enhances the likelihood of reporting incidents and gathering valuable data on systemic gaps. Access support through www.SafeHelpline.org or call 877-995-5247.

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DoD Safe Helpline

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Presentation Transcript

  1. DoD Safe Helpline • [Enter name of training/conference] [Enter Name] [Enter title]

  2. Agenda • Need • Description • Website Homepage • Overview • Communications Products • Contact Information

  3. Need • Problem • Need to provide victims with anonymous crisis support, information about reporting securely, and 24/7 worldwide service referrals • Solution • Provide additional channels to seek resources and crisis support anonymously, 24-hours-a-day, 7-days-a-week, worldwide to Service members of the DoD community • Increase the likelihood of victims reporting their sexual assaults and obtaining needed services and care • Provide the Department with an additional indicator in systemic gaps through aggregate data collection

  4. All elements researched based Description • Program Name: DoD Safe Helpline • Tagline: Sexual Assault Support for the DoD Community • Website Address: www.SafeHelpline.orgg • Phone Number: 877-995-5247 (also supports DSN) • Texting Code: 55-247 (inside the U.S.), 202-470-5546 (outside the U.S.) • Key Messages: Worldwide, 24-7 Access, Confidential, Anonymous, Live 1-on-1 Help • Messaging of Services: “Click, Call, Text” • Colors: Teal, Yellow, Purple

  5. Website Homepage

  6. Overview • Crisis support service for adult Service members of the DoD community who are victims of sexual assault • Available 24/7 worldwide, users can “click, call, or text” for anonymous and confidential support • Provide “warm hand-off” transfers to Sexual Assault Response Coordinators (SARC), Military OneSource, National Suicide Prevention Lifeline, and civilian sexual assault service providers • Provide a military and veteran-specific resource dashboard available 24/7 and information on benefits, resources, and referrals

  7. Overview (con’t) • Provide texting referral service to SARCs, legal, medical, spiritual, military police, Veterans Affairs (VA), and civilian resources • Easily accessible smartphone application and mobile format • Administered by the Department of Defense via a contract with the non-profit Rape, Abuse & Incest National Network (RAINN), the nation’s largest anti-sexual violence organization • Launched in April 2011

  8. Logo Sticky Notes Wallet Card/Key Chain Fob Web / Print Ads Sticker Magnet 30 Second PSA Communication Products (found on www.sapr.mil) Poster Series 10 x 5 ft. Banner Tri-fold Brochure

  9. Contact Information • CLICK: www.SafeHelpline.org • CALL: 1-877-995-5247 • TEXT: 55-247 (Inside the U.S.) * 202-470-5546 (Outside of the U.S.) * Text your location for the nearest SARC, medical, legal, spiritual, VA, or civilian resources

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