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Emotional Intelligence and Leadership

Emotional Intelligence and Leadership. Liberate the authentic, powerful and effective leader within you… With Emotional Intelligence!. What is Emotional Intelligence?.

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Emotional Intelligence and Leadership

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  1. Emotional Intelligence and Leadership Liberate the authentic, powerful and effective leader within you… With Emotional Intelligence!

  2. What is Emotional Intelligence? • “The capacity for recognising our own feelings and those of others, for motivating ourselves, for managing emotions in ourselves and in our relationships.” Daniel Goleman, Phd

  3. IQ vs. EQ:IQ gets you through school, EQ gets you through life! • Emotional intelligence is much more powerful than IQ in determining who emerges as a leader. IQ is a threshold competence. You need it but it doesn’t make you a star. Emotional Intelligence can. Warren Bennis, Ph.D. On Becoming a Leader

  4. IQ VS EQ • IQ-The conventional view of intelligence-is far too narrow: emotions play a far greater role in thought, decision making and individual success than is commonly acknowledged. • EQ-Includes self-awareness, impulse control, persistence, zeal, motivation, empathy, social deftness-the qualities that mark people who excel, whose relationships flourish, who are the effective leaders in the workplace. • EQ can be learnt at any age- whereas IQ is largely genetic and changes little from childhood.

  5. EI Competency Framework • SELF-AWARENESS – Emotional Self-Awareness. Accurate Self-Assessment. Self-Confidence • SELF-MANAGEMENT- Emotional Self-Control. Transparency. Adaptability. Achievement Orientation. Initiative. Optimism. • SOCIAL AWARENESS-Empathy, Organisational Awareness. Service Orientation. • RELATIONSHIP MANAGEMENT-Influence. Developing Others. Inspirational Leadership. Change Catalyst. Conflict Management. Teamwork and Collaboration.

  6. How do you recognise “high EQ” people? • Monitor themselves • Manage their emotions • Draw on resources to stay motivated • Develop effective communication skills • Develop interpersonal expertise • Help others help themselves • Live their vision

  7. EQ and Leadership • 85-95% of the difference between a “good leader” and an “excellent leader” is due to emotional intelligence. (Goleman, 1998) • Research in the 1990s showed that leaders with strengths in certain “soft” areas were far more effective than those without such strengths. • No matter how well you do in the technical part of your work, unless you can manage yourself and your people, you are unlikely to be a good leader.

  8. EQ and Leadership • When people feel good about the person they report to, they feel better about the company they work for…employees do not leave companies-they leave bosses! (Beecham and Grant)

  9. EQ and Leadership • “The crux of leadership development that works, is self-directed learning: intentionally developing or strengthening an aspect of who you are or who you want to be or both. This requires first getting a strong image of your ideal self, as well as an accurate picture of your real self-who you are now.” Daniel Goleman, Primal Leadership.

  10. Why do leaders need to understand themselves? • Strengths and areas for growth • How we identify problems • How we search for solutions • How we communicate • How leaders impact followers

  11. Importance of EQ in Effective Leadership • IQ- Critical Analysis and Judgement - Vision and Imagination - Strategic Perspective • MQ- Empowering - Developing - Managing Resources - Communicating - Achieving • EQ- Self-Awareness - Emotional Resilience - Intuitiveness - Sensitivity - Influence - Motivation - Conscientiousness

  12. Selecting Today’s New Leader: Consider the role of EQ in these 10 Abilities/Qualifications • Experience with the demands of running a department/division • A hunger for learning and growth • Able to get people on board with a common vision by building trust, teamwork and clarity • Strong communication skills (including awareness of verbal and non-verbal feedback which people are constantly sending) • Focussed on results • Fit with organisation’s values • Capable of making decisions without perfect information • Emotionally Competent • Success in developing other people (leaders) • A willingness to search inside

  13. Developing Your Emotional Intelligence • Become emotionally literate • Take more responsibility for your feelings • Use your feelings to help you make decisions • Validate other people’s feelings • Avoid commanding, judging and criticising others

  14. Developing Your Emotional Intelligence • Ask others how they feel on a scale of 1-10 • Make time to reflect on your feelings (awareness of feelings increases self-knowledge) • Work on managing your negative feelings • Understand your triggers • Practice Self-Care

  15. Developing Your Emotional Intelligence • Boost your needed competencies; EQ Workshops, Interpersonal Skills Training, reading books and magazines and accessing websites regarding EQ.

  16. A final thought… • Success will not always lead to fulfilment but fulfilment nearly always leads to success. By developing our EQ, fulfilment and success is within our reach! Debbie G-Smith

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