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Lessons Learned: Reflection on Panel Reports Neil Rambo, Reflector

This reflection on the recent Public Health Outreach Forum emphasizes the iterative nature of assessing information needs within local health agencies and academic settings. It discusses the importance of adaptability in objectives and the necessity of utilizing technology and training to improve knowledge dissemination. Key outcomes include fostering partnerships, raising awareness, and ensuring resource accessibility. The session highlighted the value of a tailored approach, continuous communication, and investment in staff and skills, advocating for effective outreach strategies that align with community needs.

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Lessons Learned: Reflection on Panel Reports Neil Rambo, Reflector

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  1. Lessons Learned: Reflection on Panel ReportsNeil Rambo, Reflector Public Health Outreach Forum National Library of MedicineLister Hill Auditorium Bethesda, Maryland

  2. Assessing Information Needs • Not a one-time exercise • Iterative • Both parties get better with practice & knowledge • Needs related to making choices • Policy formulation • Intervention planning & implementation • Synthesized & filtered knowledge • Needs vary by work group & readiness

  3. Assessing Information Needs, cont. • Local health agencies may be more restrictive than academic environments • Connectivity strategies • Direct funding • Funding opportunities • Technical assistance • “Self serve” model may not be sufficient • E.g., intermediation, circuit rider

  4. Objectives & Outcomes • Objectives follow from assessing needs • If assessment is iterative, objectives need to be modifiable as understanding deepens • Emphasis on technology or training • Identify key players at site • Use them to identify & confirm • Advisors

  5. Objectives etc., cont. • Continued presence & communication • Stay poised to alter course • Outcomes • Raise awareness • Increase access • Affect use & effectiveness • Change in information seeking vs. performance

  6. Web Resources • Variety of techniques to identify relevant resources • Local practitioners oriented toward state health dept. & CDC • Local, local, local! • National/state PH mega-portal (?) • Top-down AND bottom-up content drive

  7. Web Resources, cont. • Consumer health information has a place in public health sites • Need for customized “toolkits” • By work group • By HP2010 objective • Need for integration with core sites

  8. Partnerships • Outreach is service • May be unidirectional • Can establish a relationship • Partnerships require common needs, mutual goals, shared resources • Communication!

  9. Sustainability • Outreach may not be • But it may still be worth doing • Partnership is (by definition) • May require different funding mechanisms

  10. The Basics Are Easy • Understanding the other party • Language • What they think & worry about • Information needs & uses • Meeting them where they are • Technology infrastructure • Information skills

  11. Making It Happen Isn’t • Requires different skills • Communication • Community development • Requires more investment • Staff • Time

  12. Thank You • Discussants and recorders • Planners and organizers • Key NLM staff • Project PIs and workers

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