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Building a Relationship with Elected Officials

Why?. Be a Leader!Represent your PassengersRepresent your CommunityDon't be the Best Kept Secret in TownCan't develop your service without it. Basic Hints and Tips. Establish a RelationshipGoal: Be a ResourceTalk to AnyoneWork with StaffYou as Citizen

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Building a Relationship with Elected Officials

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    1. Building a Relationship with Elected Officials Texas ITC Austin, Texas

    2. Why? Be a Leader! Represent your Passengers Represent your Community Dont be the Best Kept Secret in Town Cant develop your service without it

    3. Basic Hints and Tips Establish a Relationship Goal: Be a Resource Talk to Anyone Work with Staff You as Citizen or You as Agency Representative

    4. The Golden Rules Always Follow Up Always Highlight Your Mission/Values Always Let Them Know How to Contact You Never Assume Anything Always thank elected officials

    5. What to Say Good News Shared Statistics Service Openings New Partnerships Benchmarks New Equipment New Goals

    6. What to Say Make it Real (Never Waste Their Time) Connect with Major Local/State/National Events Human Interest Stories

    7. What to Say Your Needs (better if you have a relationship first) Unserved areas Unserved programs Unserved issues Vehicle/facilities Have a Solution/Avoid Making Demands

    8. What to Say Invitations to Events (anything that makes you look good!) Special Treatment if they Attend Avoid Overbearing Thank Yous

    9. How to Say It Press Releases, Faxes Perfect for good news and invitations Make personal for friends Be Strategic Be Opportunistic Be succinct and tailor your message Tie it to your overall objectives

    10. How to Say It Emails/Phone Calls Great for Friends Personalize and not officious Solicit a response Use only when appropriate Avoid annoying someone

    11. How to Say It Meetings/Face-to-Face Do your homework Have a purpose theyre busy Dont be afraid to ask for something they expect it! Dont do their work for them Listen Connect your work with their issues

    12. When You Get Home Bogrens Pick 3 Develop Your List Invite a Visit/Ride-Along/District Visit Develop Short- and Long-Term Objectives Use the What to Say and How to Say as Guides Continue Doing the Great Work You Do!

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