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DEFENSIVE COMMUNICATION

COMN 2111: COMMUNICATION IN EVERYDAY LIFE. DEFENSIVE COMMUNICATION. Lecture 11a. EMOTIONAL NEEDS AND GAMES. MODEL OF “DEFENSIVE” COMMUNICATION GETS US WHAT WE NEED WITHOUT DELAING DIRECTLY WITH THE PAINFUL TRUTH TRANSACTIONAL ANALYSIS. TRANSACTIONAL ANALYSIS.

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DEFENSIVE COMMUNICATION

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  1. COMN 2111: COMMUNICATION IN EVERYDAY LIFE DEFENSIVE COMMUNICATION Lecture 11a

  2. EMOTIONAL NEEDSAND GAMES • MODEL OF “DEFENSIVE” COMMUNICATION • GETS US WHAT WE NEED WITHOUT DELAING DIRECTLY WITH THE PAINFUL TRUTH • TRANSACTIONAL ANALYSIS

  3. TRANSACTIONAL ANALYSIS • COMMUNICATE INDIRECTLY - GET EMOTIONAL NEEDS FULFILLED BY OTHERS - “STROKES” • T.A. CONNECTS INTERNAL NEEDS TO PATTERNS OF EXTERNAL BEHAVIOR • INTERNAL EGO STATES PRODUCE OUTWARD BEHAVIOUR TO EVOKE APPROPRIATE RESPONSE FROM OTHERS: • PARENT • ADULT • CHILD

  4. TRANSACTIONAL ANALYSIS MODEL Controlling • PARENT Standard Setting Nuturing INFORMATION PROCESSING PROBLEM SOLVING ADULT NATURAL CHILD LITTLE PROFESSOR ADAPTED

  5. COMN 2111: COMMUNICATION IN EVERYDAY LIFE COMMUNICATIONGAMES Lecture 11B

  6. TRANSACTIONAL ANALYSIS MODEL SENDER RECEIVER Controlling Controlling • PARENT • PARENT PARENT Standard Setting Standard Setting Nuturing Nuturing INFORMATION PROCESSING PROBLEM SOLVING INFORMATION PROCESSING PROBLEM SOLVING ADULT ADULT NATURAL NATURAL CHILD CHILD LITTLE PROFESSOR LITTLE PROFESSOR ADAPTED ADAPTED

  7. TRANSACTIONAL ANALYSIS MODEL Controlling Controlling • PARENT • PARENT PARENT Standard Setting Standard Setting Nuturing Nuturing INFORMATION PROCESSING PROBLEM SOLVING INFORMATION PROCESSING PROBLEM SOLVING ADULT ADULT NATURAL NATURAL CHILD CHILD LITTLE PROFESSOR LITTLE PROFESSOR ADAPTED ADAPTED

  8. TRANSACTIONAL ANALYSIS MODEL Controlling Controlling • PARENT • PARENT PARENT Standard Setting Standard Setting Nuturing Nuturing INFORMATION PROCESSING PROBLEM SOLVING INFORMATION PROCESSING PROBLEM SOLVING ADULT ADULT NATURAL NATURAL CHILD CHILD LITTLE PROFESSOR LITTLE PROFESSOR ADAPTED ADAPTED

  9. TRANSACTIONAL ANALYSIS MODEL Controlling Controlling • PARENT • PARENT PARENT Standard Setting Standard Setting Nuturing Nuturing INFORMATION PROCESSING PROBLEM SOLVING INFORMATION PROCESSING PROBLEM SOLVING ADULT ADULT NATURAL NATURAL CHILD CHILD LITTLE PROFESSOR LITTLE PROFESSOR ADAPTED ADAPTED

  10. TRANSACTIONAL ANALYSIS: INTERACTIONS • INTERACTIONS CAN BE: • COMPLEMENTARY

  11. TRANSACTIONAL ANALYSIS MODEL Controlling Controlling • PARENT • PARENT PARENT Standard Setting Standard Setting Nuturing Nuturing INFORMATION PROCESSING PROBLEM SOLVING INFORMATION PROCESSING PROBLEM SOLVING ADULT ADULT NATURAL NATURAL CHILD CHILD LITTLE PROFESSOR LITTLE PROFESSOR ADAPTED ADAPTED

  12. TRANSACTIONAL ANALYSIS: INTERACTIONS • INTERACTIONS CAN BE: • COMPLEMENTARY • CROSSED

  13. TRANSACTIONAL ANALYSIS MODEL Controlling Controlling • PARENT • PARENT PARENT Standard Setting Standard Setting Nuturing Nuturing INFORMATION PROCESSING PROBLEM SOLVING INFORMATION PROCESSING PROBLEM SOLVING ADULT ADULT NATURAL NATURAL CHILD CHILD LITTLE PROFESSOR LITTLE PROFESSOR ADAPTED ADAPTED

  14. TRANSACTIONAL ANALYSIS: INTERACTIONS • INTERACTIONS CAN BE: • COMPLEMENTARY • CROSSED • ULTERIOR

  15. TRANSACTIONAL ANALYSIS MODEL Controlling Controlling • PARENT • PARENT PARENT Standard Setting Standard Setting Nuturing Nuturing INFORMATION PROCESSING PROBLEM SOLVING INFORMATION PROCESSING PROBLEM SOLVING ADULT ADULT NATURAL NATURAL CHILD CHILD LITTLE PROFESSOR LITTLE PROFESSOR ADAPTED ADAPTED

  16. LIFE POSITIONS (SCRIPTS) • I’M NOT OK - YOU’RE OK • I’M NOT O.K. - YOU’RE NOT O.K. • I’M O.K. - YOU’RE NOT O.K. • I’M O.K. - YOU’RE O.K.

  17. GAMES • Why Don't You - Yes, But (YDYB) • See What You Made Me Do (SWYMD) • If It Weren't For You (IFWY) • Blemish - A Put-Down Party Game

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