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Learn to identify, avoid, and reduce stress in your life with practical strategies. Explore workplace stress factors, recognize stressors, and maintain mental stability through effective communication and self-care approaches.
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CHAPTER TEN Managing Your Stress
LEARNING OBJECTIVES • Identify leading causes of stress • Describe personal stressors • Recognize stressful situations • Avoid stressful situations • Develop techniques for reducing stress
THE IMPACT OF STRESS Percent distribution of all nonfatal injuries and illnesses and of cases ofneurotic reaction to stress involving days away from work, by industry, 1997
WHAT IS STRESS Job stress - harmful physical or emotional responses that occur when the requirements of a job do not match the capabilities, resources, or needs of the worker.
EUSTRESS • Positive stress experienced when goals or objectives are achieved • Provides stimulation and exhilaration for personal expansion and growth
RECOGNIZING STRESS • Environmental factors • Job factors • Personal factors
ENVIRONMENTAL FACTORS • People • Physical factors • Occupational hazards • Nonergonomic situations • Organizational elements
JOB FACTORS • Job structures • Job insecurity • Unreasonable goals • Conflicting demands • Repetitive tasks • Limited authority • Limited advancement opportunities
PERSONAL FACTORS • Relationships • Physical condition and nutrition • Chemical use • Financial problems • Lack of “alone” time • Overworking • Inability to solve problems
AVOIDING STRESS THROUGH COMMUNICATION • Be polite • Respond appropriately • Speak assuredly • Use “I” language • Communicate feelings
MAINTAINING YOUR SANITY (1) • Stay calm • Manage time effectively • Avoid procrastination • Prioritize tasks • Set realistic goals • Take frequent breaks
MAINTAINING YOUR SANITY (2) • Exercise regularly • Eliminate vagueness • Reduce personal tensions • Use positive self-talk • Vary your activities • Get more sleep
MAINTAINING YOUR SANITY (3) • Find a hobby • Take humor break • Be a realist • Take mental trip • Smile
WORKPLACE VIOLENCE • Preventing violence • Recognizing potential offenders • Identifying warning signs
POTENTIAL OFFENDERS • White male – 35 to 45 yrs • History of job changes • Takes constructive feedback poorly • Interested in weapons • Identifies with and talks about violence • Loner • Fails to take responsibility • May use drugs or alcohol regularly
IDENTIFY WARNING SIGNS • History of violence • Romantic obsession • Alcohol or chemical abuse • Depression • Threatening behavior • Mental conditions