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At Enterprise Oregon, we believe our brands are our most valuable assets. With a commitment to personal honesty, integrity, and exceptional customer service, we have been ranked number one in customer satisfaction by J.D. Power. Our focus on teamwork and rewarding hard work fosters a fun and friendly workplace. With over 70 locations and a dedication to environmental sustainability, including planting over 5.6 million trees, we are committed to strengthening communities and enhancing lives while providing top-notch daily rental, rideshare, and fleet management services.
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State Travel Day June 23, 2011 Davion Leese
Total Transportation Solution • Daily Rental • Car Sharing • Rideshare • Fleet Management • Truck Rental • Car sales
Founding Values • Our brands are the most valuable things we own. • Personal honesty and integrity are the foundation of our success. • Customer service is our way of life. • Our company is a fun and friendly place, where teamwork rules. • We work hard . . . and we reward hard work. • Great things happen when we listen . . . to our customers and to each other. • We strengthen our communities, one neighborhood at a time. • Our doors are open.
Customer Satisfaction J.D. Power and Associates ranked Enterprise Rent-A-Car and National Car Rental No. 1 and No. 2 respectively in customer service at airports for second year in a row Enterprise has ranked highest for the past seven consecutive years Source: J.D. Power and Associates 2010 Rental Car Satisfaction StudySM 4
Savings Analysis • Average Retail Rental (Mid-size) • Daily Rate $45.00/day • Damage Waiver $20.00/day • $1 million Liability $15.00/day • Cost not including Fees $80.00/day • State of Oregon Rental (Mid-size) • Daily Rate $32.02/day • No underage surcharge, one day surcharge, mileage fees
Mileage Reimbursement • Oregon Non Airport Rentals • Average Cost $.26/mile • Fuel (25 mpg -$4.00/gal) $.15/mile • Total Spend (renting) $.41/mile • Savings – vs. Reimbursement $.10/mile Miles driven (OR Non-Airport) 4,411,765 • Savings of over $440,000 (last 11 months)
50 Million Trees over 50 years • 5 years in – 5.6 million trees planted • Klamath National Forest 350,000 • Deschutes National Forest 380,000 • Wallowa-Whitman 100,000 • Fremont/Winema 250,000
Sustainable Fleet • 55% - 28 mpg • 35% - 32 mpg • www.drivingfutures.com
WeCar – Salem Yellow Lot • Joint Collaboration with Motor Pool • 24 Hour Access • Fuel Efficient Vehicles • Price includes fuel and coverages Public and Private working together to create the efficient cost effect programs
Enterprise Oregon • 70 Offices • 850+ Fulltime/Part Time Employees • 25,000+ hours of volunteering in OR • $450,000 contributed to OR charities • Direct Employee Contributions • EHI Matching Funds • Enterprise Foundation Grants
Partnership with Oregonians • Saving Oregonians Money • Protecting Oregon’s Environment • Creating Jobs in Oregon • Giving Back to Oregon Communities • Leading Innovation for Oregon’s Future