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Using COUNTER statistics: a practical perspective

Using COUNTER statistics: a practical perspective. Simon Bevan, Cranfield University Louise Jones, University of Leicester. Workshop outline. Aims of COUNTER COUNTER reports Role of pilot sites Lessons learnt.. Discussion Librarian Toolkit Summary. Cranfield & Leicester. Cranfield

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Using COUNTER statistics: a practical perspective

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  1. Using COUNTER statistics: a practical perspective Simon Bevan, Cranfield University Louise Jones, University of Leicester UKSG Conference, 29th-31st March, 2004. Workshop – Using COUNTER statistics

  2. Workshop outline • Aims of COUNTER • COUNTER reports • Role of pilot sites • Lessons learnt.. • Discussion • Librarian Toolkit • Summary UKSG Conference, 29th-31st March, 2004. Workshop – Using COUNTER statistics

  3. Cranfield & Leicester • Cranfield • 3 campuses; c3,500 students; 88% postgraduate; • Engineering, biosciences, management, manufacturing • Access to over 6000 e-journals • Use 12 COUNTER compliant vendors • Pilot site for E-measures study • Leicester • 19,500 registered students; 7,000 distance learning • Sciences, humanities, law, medicine, social sciences, engineering, management, education • Access to over 7800 e-journals • Use 18 COUNTER compliant vendors UKSG Conference, 29th-31st March, 2004. Workshop – Using COUNTER statistics

  4. Aims of COUNTER • It is widely agreed by producers and purchasers of information that the use of these resources should be measured in a more consistent way. Librarians want to understand better how the information they buy from a variety of sources is being used; publishers want to know how the information products they disseminate are being accessed. An essential requirement to meet these objectives is an agreed international Code of Practice governing the recording and exchange of online usage data. COUNTER has developed just such a Code of Practice. • COUNTER has been developed to provide a single, international, extendible Code of Practice that allows the usage of online information products and services to be measured in a credible, consistent and compatible way using vendor-generated data. UKSG Conference, 29th-31st March, 2004. Workshop – Using COUNTER statistics

  5. COUNTER reports • JR1 = Journal Report 1: Number of Successful Full-Text Article Requests by Month and Journal • JR2 = Journal Report 2: Turnaways by Month and Journal • DB1 = Database Report 1: Total Searches and Sessions by Month and Database • DB2 = Database Report 2: Turnaways by Month and Database • DB3 = Database Report 3: Total Searches and Sessions by Month and Service • JR3 = Number of Successful Item Requests and Turnaways by Month, Journal and Page Type • JR4 = Total Searches Run by Month and Service UKSG Conference, 29th-31st March, 2004. Workshop – Using COUNTER statistics

  6. UKSG Conference, 29th-31st March, 2004. Workshop – Using COUNTER statistics

  7. Role of pilot sites • Definitions of terms used in the COUNTER CoP • Clear, appropriate, omissions • Usage reports • Merging, content, format, delivery, additional reports UKSG Conference, 29th-31st March, 2004. Workshop – Using COUNTER statistics

  8. Format & delivery • Definitions: do the terms used in the usage reports work for you? • As far as you can tell, are the vendors adhering to these definitions? • Format: do they conform exactly to the specification for that report in section 4.1 of the Code of Practice? • Delivery: are the reports available on a password-controlled website • Delivery: are the reports provided as a CSV file, a Microsoft Excel file, or as a file that can be imported into Microsoft Excel? • Frequency: are the reports updated monthly? Are the updates available within four weeks of the end of the reporting period? • Alerting: are you offered an email alert when the new monthly report is available? UKSG Conference, 29th-31st March, 2004. Workshop – Using COUNTER statistics

  9. Ease of manipulation • What do you use the reports for? • Are there internal metrics that you create or plan to create using the data from these reports? • Is it easy to extract and analyse data from the reports? • How easy is it to merge data from the same report from different vendors? • We are considering the creation of a librarian toolkit that should facilitate the automatic consolidation of usage data from different vendor sites. How would such a toolkit be useful to you? UKSG Conference, 29th-31st March, 2004. Workshop – Using COUNTER statistics

  10. Lessons learnt… • Double counting full-text • Complexity of some COUNTER reports • Publishers/aggregators/Athens • Different figures to be added • Other issues reported from pilot UKSG Conference, 29th-31st March, 2004. Workshop – Using COUNTER statistics

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