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PHAR 746 Pharmacy Management

PHAR 746 Pharmacy Management. Stacy Ramirez, Pharm.D. Clinical Assistant Professor Department of Pharmacy Practice. Operations. Understand how your physical plant affects operations Explore the concept of workflow Examine technological options designed to improve operations. Physical Plant.

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PHAR 746 Pharmacy Management

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  1. PHAR 746Pharmacy Management Stacy Ramirez, Pharm.D. Clinical Assistant Professor Department of Pharmacy Practice

  2. Operations • Understand how your physical plant affects operations • Explore the concept of workflow • Examine technological options designed to improve operations

  3. Physical Plant • Hospital • Central • Satellite • Floor locations

  4. Physical Plant • Community • Chain • Independent • Areas for other services

  5. Physical Plant • Mail Order • Warehouse • Managed Care • Office • Phone

  6. Workflow • Definition: A process designed to produce a product and/or service • Comprised of “widgets”

  7. Workflow • Improved efficiency • Increased safety • Quality of life • Reduced overhead • Time for patient care services

  8. Technology • Hospital • IV Preparation • Unit dose preparation

  9. Technology • Counting machines • By unit • By weight • Barcode scanning • Interface with computer

  10. Technology • Robotics • Can count, fill, label, cap, auxillary labels • Holds 50-200 drugs • Up to 150 scripts per hour • 100% Accuracy**

  11. Technology • Remote dispensing • Telepharmacy • Bedside dispensing • Nurse access • ATM-type refill access in community setting

  12. Technology • Barcoding • Filling • Dispensing • Administration

  13. Technology • Computerized physician order entry (CPOE) • Hospital • Community

  14. Technology • E-prescribing • E-refills

  15. Technology • Clinical services documentation • MTM • Billing • Intervention documentation • Communication with other providers

  16. Technology/Courses • MTM • Community-based programs • Framework • Getting started • Software APhA/NACDS Medication Therapy Management Implementation Course

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