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QIO IT Staff Role in DOQ-IT Work

DOQ-IT Staffing. MassPROJanuary 2005. External Staff. External focused staff Specialized talent to translate

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QIO IT Staff Role in DOQ-IT Work

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    1. QIO IT Staff Role in DOQ-IT Work Karl Stebbins, MetaStar Chuck Parker, MassPRO Tom Jackson, HealthInsight Stuart Hidalgo, New Mexico MRA

    2. DOQ-IT Staffing MassPRO January 2005

    3. External Staff External focused staff Specialized talent to translate geek to non-IT community Requires clinical and implementation staff that can communicate at a basic user level Looked for Sales or Consulting background Focused on hiring Mother Teresas versus Rambos

    4. Internal Staff Matrixed to achieve optimal utilization Shared talent from internal resources Resource flexibility to meet short-term tactical goals Internal talent matrixed to meet team tools requirements

    5. Doctors Office Quality-Information Technology Pilot in Utah Thomas Jackson HealthInsight

    6. DOQ-IT Goals Recruitment ~150 practices Assessment readiness & needs Vendor selection EHR implementation assistance Including workflow adjustments Submit data to CMS/QNet Targeted improvement More workflow adjustments

    7. Assessment of Requirements Discussions with Medical Informaticists Read available literature Site visits to clinics that had successfully implemented EMRs Meetings with representatives of healthcare systems Meetings with representatives of professional associations

    8. Possibilities for Adding Value Assistance with project management Understanding of and support for workflow redesign Creation of user networks in the community Assistance in the choice of an EMR Provision of improvement knowledge to take advantage of the EMR

    9. Staffing to Add Value People with existing relationships with clinics People with knowledge of the use of IT in a clinical setting People with knowledge of workflow redesign Strategic partnerships to fill gaps

    10. DOQ-IT & IT Staff Integration Stuart Hidalgo Information Technology Manager February 25, 2005 Thank you all for being here bright and early. I will do my best to keep you awake although I must say that this talk will not be as up-lifting as the erectial dysfunction presentation that will be following this one later this morning.Thank you all for being here bright and early. I will do my best to keep you awake although I must say that this talk will not be as up-lifting as the erectial dysfunction presentation that will be following this one later this morning.

    11. Disclaimer I do not have all the answers.

    12. What Will DOQ-IT Look Like? Computers are not the goal. The goal is to use information technology to enable: Faster access to information More complete information Greater ability to share information More accurate information Rapid comparisons Automated information searches Prompting with alerts, warnings or reminders

    13. Approaches NM took IT staff on the DOQ-IT Project DOQ-IT Project Manager Hired Marcia Tarasenko HIT Advisor (Existing staff - Not included in the DOQ-IT model) IT Advisor (Existing staff) Web Master (Existing staff) DBA (Existing staff) Analyst (Existing staff) (Hired a nurse with Informatics background, including extensive IT system installations) Marcia Tarasenko (We opted to utilize the existing IT Manager as a key component to the makeup of this team. This gives the team an added person to bring in stakeholders) (Existing staff brings system assessment knowledge, vendor reviews, and article production) (Existing staff used to build our own WWW.NMDOQIT.ORG website) (Existing staff used to create a tracking/contact/stakeholder/vendor database) (Existing staff used to help with vendor review and assessment tool design)(Hired a nurse with Informatics background, including extensive IT system installations) Marcia Tarasenko (We opted to utilize the existing IT Manager as a key component to the makeup of this team. This gives the team an added person to bring in stakeholders) (Existing staff brings system assessment knowledge, vendor reviews, and article production) (Existing staff used to build our own WWW.NMDOQIT.ORG website) (Existing staff used to create a tracking/contact/stakeholder/vendor database) (Existing staff used to help with vendor review and assessment tool design)

    14. NMMRA Contacts Stuart Hidalgo IT Manager shidalgo@nmqio.sdps.org (505) 998-9760 Marcia Tarasenko, RN, BSN, MBA/HCM, BC DOQ-IT Quality Improvement Manager mtarasenko@nmqio.sdps.org (505) 998-9735

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