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ENTERPRISE THINKING. AP Halloween, 2010. NYU SCPS. SUBJECT. To show successful and unsuccessful examples of ET concepts and tools in action at my previous work. NYU SCPS. Concepts. - Economics of Thinking + GPP. - Leadership vs. management. - Win by nose / lose by nose. Tools.
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ENTERPRISE THINKING AP Halloween, 2010 NYU SCPS
SUBJECT To show successful and unsuccessful examples of ET concepts andtools in action at my previous work NYU SCPS
Concepts - Economics of Thinking + GPP - Leadership vs.management - Win by nose / lose by nose Tools - Managing projects - Managing priorities - Critical Path Method NYU SCPS
ECONOMICS OF THINKING In-store pickup • In 2008 Competitors implement manual in-store pickup • No online inventory check • About 40 minutes are needed to process an order • Manual confirmation NYU SCPS
ECONOMICS OF THINKING In-store pickup After 2 years of research and development in 2009 Eldorado implements fully automate in-store pickup The better a leader is at taking the time to think through an initiative up front, the less expense he or she incurs for the organization on the long run. NYU SCPS
ECONOMICS OF THINKING NYU SCPS
ECONOMICS OF THINKING In-store pickup After 2 years of research and development in 2009 Eldorado implements fully automate in-store pickup • Online inventory check • The share of in-store pickup order reached 65% in 10 months • Five 5 minutes are needed to process an order • Automated confirmation NYU SCPS
GPP Goldsmith Productive Principle 80% of an organization's ability is driven by its systems and structure, and only 20% by its people In-store Pickup System 80% Store stuff 20% Leadership BIG PICTURE (50,000 feet) view NYU SCPS
Leadership vs.management A STORY ABOUT 2 CEOs NYU SCPS
Leadership vs.management Previous CEO – administered – maintained – focused on systems and structure – relied on control – had a short-range view – asked how and when – had his eye on the bottom line – imitated – accepted the status quo – was the classic good soldier – did things right NYU SCPS
Leadership vs.management Previous CEO He is the planner, organizer and coordinator NYU SCPS
Leadership vs.management Previous CEO NEW CEO He is the planner, organizer and coordinator NYU SCPS
Leadership vs.management Previous CEO NEW CEO – innovates – is an original – develops – focuses on people – inspires trust – has a long-range perspective – asks what and why – has his eye on the horizon – originates – challenges the status quo – his own person – does the right thing He is the planner, organizer and coordinator NYU SCPS
Leadership vs.management NEW CEO He inspires and motivates He is the planner, organizer and coordinator NYU SCPS
Leadership vs.management YOUR PICTURE TO BE A TRUE LEADER – innovate, originate and develop – administer, maintain – focus both on systems and on people, inspire an atmosphere of trust – have a long-range perspective – challenge the status quo – be original and your own person – do the right thing not only things right NYU SCPS
Managing priorities NYU SCPS
Managing priorities The project evaluation chart NYU SCPS
Managing projects NYU SCPS 2
Managing projects Alex John Maria Jack NYU SCPS
Managing projects Alex Alex Alex John John John Maria Jack Jack 1 1 1 1 2 2 2 3 3 4 3 2 NYU SCPS
Managing projects Alex Alex John John Jack John Maria Jack Alex 1 1 1 1 2 2 2 2 NYU SCPS
Managing projects Visual progress tracking Legend • Anton Po1 - project 1 (40%) • Po2 - project 2(95%) • Alex P11 - project 1 (75%) • P12 - project 2 (10%) • John P21 - project 1 (25%) • P22 - project 2 (75%) • Nick P31 - project 1 (75%) • A22 - assist Alex w/P.2 • A42 - assist Jack w/P.2 • Jack P41 - project 1 (75%) • P42 - project 2 (50%) • Maria P51 - project 1 (75%) • A22 - assist Alex w/P.2 • S - study till 10/12 NYU SCPS
Win by nose lose by nose NYU SCPS
Win by nose lose by nose Jun ‘09 – Eldorado launches tweeter activity 1 NYU SCPS
Win by nose lose by nose Jun ‘09 – Eldorado launches tweeter activity 1 Oct ‘09 – Eldorado has 800 followers 2 Oct ;09 – Mvideolaunches tweeter activity NYU SCPS
Win by nose lose by nose Jun ‘09 – Eldorado launches tweeter activity 1 Oct ‘09 – Eldorado has 800 followers 2 Oct ;09 – Mvideolaunches tweeter activity Jan ‘10 – Mvideohires social networks specialist 3 NYU SCPS
Win by nose lose by nose Jun ‘09 – Eldorado launches tweeter activity 1 Oct ‘09 – Eldorado has 800 followers 2 Oct ;09 – Mvideolaunches tweeter activity Jan ‘10 – Mvideohires social networks specialist 3 Mar ‘10 – Mvideolaunches Facebook face 4 NYU SCPS
Win by nose lose by nose Jun ‘09 – Eldorado launches tweeter activity 1 Oct ‘09 – Eldorado has 800 followers 2 Oct ;09 – Mvideolaunches tweeter activity Jan ‘10 – Mvideohires social networks specialist 3 Mar ‘10 – Mvideolaunches Facebook face 4 Oct‘10 – Eldorado has 1174 followers (Twitter) 5 NYU SCPS
Win by nose lose by nose Jun ‘09 – Eldorado launches tweeter activity 1 Oct ‘09 – Eldorado has 800 followers 2 Oct ;09 – Mvideolaunches tweeter activity Jan ‘10 – Mvideohires social networks specialist 3 Mar ‘10 – Mvideolaunches Facebook face 4 Oct‘10 – Eldorado has 1174 followers (Twitter) 5 Oct‘10 – Mvideohas 2378 followers (Twitter) NYU SCPS
Win by nose lose by nose You lose by nose when you underestimate importance of details NYU SCPS
CPM CRITICAL METHOD CHART NYU SCPS
43 weeks NYU SCPS
43 weeks NYU SCPS
CPM CRITICAL METHOD CHART NYU SCPS
43 weeks NYU SCPS
GO Live 21 weeks! 43 weeks NYU SCPS
Concepts - Win by nose / lose by nose - Leadership vs.management - Economics of Thinking + GPP Tools - Managing priorities - Managing projects - CPM NYU SCPS
ANY COMMENTS? Anton Permogorov Halloween, 2010 NYU SCPS